An official State of Ohio site. Here’s how you know
Live Chat
Contact
ODJFS Logo in OMJ Seeker Header

in
EMR Specialist II Job in Akron, Ohio US

EMR Specialist II

CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON - Akron, OH

Posted: 11/8/2025 - Expires: 2/6/2026

Job ID: 292860622

Report this job
Apply Now
Print 

Job Description

Ful Time

40 Hours/Week

Monday - Friday, 8:00am - 4:30pm

Occasional Evenings, Nights, and Weekends

On-Call Rotation Required

Travel Required

Hybrid, 2 days per week onsite required or more per business needs

Summary:
Responsible for reactive and proactive support, training, and instruction of front desk, clinical staff and/or physician/provider users on functions, features, operation, and usage of information systems.

Responsibilities:

1. Provides "at the elbow" and remote phone/system support on a day-to-day basis for the ambulatory care areas.

2. Acts as the liaison between Information Technology and end users to provide an understanding of the various system's capabilities as well as opportunities for improvement (i.e. optimizations, enhancements and new systems).

3. Works ongoing as a liaison with multiple assigned departments/groups.

4. Develops and maintains an excellent working knowledge of primary care, urgent care and subspecialty areas, Akron Children's Hospital IT and IT interoperability issues and opportunities.

5. Works closely with Leadership in the development and implementation of ongoing support and training for end users.

Other information:
Technical Expertise

1. Experience teaching concepts to individuals or groups. Medical terminology and computer skills required.

2. Excellent communication (written and oral), interpersonal and relationship-building skills.

3. Previous experience in adult education preferred.

4. Proficiency in Microsoft Office applications.

5. Ability to learn Epic in detail as well as understanding workflows.

6. Strong analytical ability.

7. Strong customer service orientation.

8. Ability to work independently.

9. Excellent follow up skills and attention to detail.

10. Ability to work additional hours and take call as needed

Education and Experience

1. Education: Clinical licensure (e.g., RN, LPN) or a bachelor's degree in a healthcare-related field is required for this position.

2. Years of relevant experience: minimum of three (3) years healthcare operations experience, solid understanding of appropriate front desk and clinical/provider workflows.

3. Previous experience working with front desk, clinical and/ or provider end users.

Full Time

FTE: 1.000000

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
EEO is the law, please click/copy paste the link below to learn more:
http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
Bachelor's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
85433157
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A