Job#: 3012119

Job Description:

Digital and IT Senior Analyst – Salesforce Experience Cloud Developer

Position Summary

The Salesforce Developer will be responsible for designing, developing, testing, and deploying custom Salesforce solutions, with a focus on Salesforce Experience Cloud and a strong understanding of Sales Cloud, Service Cloud, and Revenue Cloud. This role will help lead the technical design, development, and delivery of technical solutions that drive efficiency and growth while working closely with cross-functional teams to understand business needs.

Scope/Supervision and Interaction

This position Does Not Have Direct Reports

Essential Functions

· Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed

· Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function

· Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure.

· Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate

· Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors

· Manages own priorities and provides direction, guidance and mentoring to team members

· Delivers multiple solutions while managing conflicting priorities and resources

· Conducts knowledge transfer and/or cross training with team members

· Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions

· Ability to travel as needed

· Available to provide after-hours technical support as needed

Key Responsibilities:

· Design and implement customized Experience Cloud sites, including customer, partner, and employee portals.

· Develop Lightning Web Components, Apex classes, and Visualforce pages where needed.

· Configure and customize Experience Builder and leverage standard components for responsive UI/UX.

· Customize and configure Experience Cloud templates, themes, branding, and user access models.

· Integrate third-party tools, APIs, and Salesforce data models to support seamless site functionality.

· Collaborate with designers, admins, and business analysts to gather requirements and translate them into technical solutions.

· Ensure optimal site performance, accessibility, and mobile responsiveness.

· Troubleshoot and resolve issues related to Experience Cloud sites and underlying Salesforce configurations.

· Maintain documentation of customizations, processes, and best practices.

· Engages with stakeholders to understand business objectives and deliver robust solutions that meet our customers' needs and surpass their expectations.

· Contributes to all aspects of the development process: planning and estimation, writing code, creating automated tests, maintaining Continuous integration (CI) builds and environments, deploying solutions, and supporting production systems.

· Work within an Agile framework to ensure that quality assurance activities are integrated into the development and release cycles.

· Utilize Azure DevOps for planning, tracking, and coordinating testing efforts.

Required Skills:

· Deep experience in Salesforce Experience Cloud (Community Cloud) configuration, customization, and deployment.

· Strong proficiency with Apex, Lightning Web Components (LWC), SOQL/SOSL, JavaScript, and HTML/CSS.

· Experience with Salesforce configuration, including custom objects, workflows, validation rules, and page layouts.

· Familiarity with Salesforce sharing model and security best practices in Experience Cloud.

· Understanding of Salesforce data architecture, governor limits, and performance optimization.

· Background in enterprise-level Salesforce implementations.

· Understanding of Agile/Scrum methodologies and DevOps practices.

· Source control management and DevOps practices with DevOps tools. (Example., Azure DevOps, Flosum, etc.,)

· Experience integrating with third-party platforms using REST/SOAP APIs.

· Familiarity with cloud platforms (Example., Azure, AWS, Google Cloud)

· Database experience (Example., SQL, DB2, SOQL/SOSL, etc.)

Qualifications:

· Bachelor’s degree in computer science, information systems, or related area (Or international equivalent)

· 5+ years of hands-on Salesforce development experience.

· 3+ years specifically working with Salesforce Experience Cloud.

· Knowledge of agile software development practices.

· Experience in security best practices and compliancy requirements for area of expertise

· Excellent written and verbal communication and collaboration skills

· Ability to maintain professional and strong relationships with business partners, contactors, and stakeholders.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.