Assistant Director Student Support Services - TRIO
Bowling Green State University
Salary: Depends on Qualifications
Job Type: Full-Time
Division: Community Well-Being
Opening Date: 11/13/2025
Location: Main Campus (BG), OH
Job Number: BGSU01208
Department: Community Well-Being
Closing: Continuous
Summary
TRIO Student Support Services (SSS) is a federally funded program serving first generation, low income and/or disabled students with academic needs to ensure their retention at and graduation from Bowling Green State University (BGSU). The Assistant Director assumes a leadership role in SSS, supervising retention specialists, coordinating various components of the SSS program, and assuming leadership of the SSS program in the Director's absence. This position also works cooperatively with University partners to provide quality services to program participants and manages data collection and evaluation, including but not limited to coordination and monitoring of persistence and retention efforts of participants within the SSS program as related to and in accordance with the goals and objectives of BGSU, the federal grant, and the U.S. Department of Education federal policies
Essential Functions
Supervision:
• Provide leadership for, recruit, support, train, and evaluate Retention Specialists (full-time administrative staff)
• Provide leadership for, recruit, support, train, and evaluate Peer Mentors (part-time student staff)
• Oversee the work of direct and indirect reports
• Monitor and approve time reporting
Data Collection, Evaluation, and Monitoring:
• Monitor and maintain student records to ensure grant compliance
• Verify eligibility of program participants and assign to Retention Specialists
• Monitor and modify student intake process and policy and procedures
• Monitor persistence and retention efforts of SSS participants
• Implement/Improve case management procedures
• Assist with the development and implementation of assessment efforts of programmatic components of SSS
• Assist with data collection and reporting required by the grant, including APR and grant renewal efforts
• Assist with research, data collection, and assessment (as well as reports and summaries) on the impact of TRIO Programs as appropriate
Programming:
• Plan and execute non-academic programs and workshops on topics relevant to grant and program goals
• Recommend/modify and/or develop and assess initiatives to enhance student success
• Lead development and execution of Summer Bridge Program
• Assist the Academic Support Coordinator with planning and execution of academic programs and workshops on topics relevant to grant and program goals
• Attend and encourage student participation in SSS programs and activities
Program Development and Management:
• Assist with monitoring the program budget
• Prepare and submit progress and end of the semester reports
• Provide support for grant renewal efforts
• Maintain a load of SSS student advisees when necessary
• Represent TRIO College Programs campuswide, particularly regarding student access, and retention initiatives as approved by the Director
• Represent TRIO College Programs at local, state, regional, and national programs and events as appropriate Attend professional meetings, conferences and workshops and perform committee assignments as approved by the Director
Other duties as assigned by the TRIO College Programs Director
Minimum Qualifications
The following Degree is required:
• Master's Degree. Degree must be conferred at time of application.
The following Degree is preferred:
• Master's degree in education, higher education, counseling
The following Experience is required:
• 2 years of experience with TRIO Programs (i.e. Upward Bound, 2 years Talent Search, Ron E. McNair Foundation, Student Support Services, etc.), related programs, or equivalent
• 1 year experience with program management
• 1 year experience with assessment/reporting
• 1 year experience with budgeting
• 1 year experience supervising graduate students or professional staff
1 year of graduate experience is equivalent to 0.5 years of professional experience
Additional Information
Knowledge, Skills, and Abilities:
• Knowledge of the policies, procedures, practices and activities of TRIO or similar programs
Demonstrated working knowledge in servicing students with low-income, disabled, and/or first generation backgrounds
• Knowledge of university student information systems (such as CICS, CSS, Banner, etc.)
• Knowledge of principles and methods of organizational and personnel management
• Ability to contribute to a positive university experience for students
• Student advising experience
• Knowledge of program design, delivery, assessment and evaluation.
• Knowledge of database management (such as Power BI, Blumen, Navigate, etc.)
• Strong analytical and problem-solving skills.
• Excellent oral and written communications skills
• Active listening skills
• Strong organization skills
Grant Funding: This is a grant-funded position. Duration of employment is contingent on continued availability of funding.
Required Documents to Upload to Application: Cover Letter and Resume
Deadline to apply: The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by December 1, 2025.
BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
Bowling Green State University is an Equal Opportunity Educator and Employer. We are committed to ensuring an equal employment opportunity for all applicants and encourage applications from all regardless of sex, race, veteran-status, disability, age, gender identity, genetic information, religion, or sexual orientation. EEOC Know Your Rights Poster: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf&data=05%7C02%7Cckclark%40bgsu.edu%7C535321bdfed84e6945d708ddfd054c64%7Ccdcb729d51064d7cb75ba30c455d5b0a%7C0%7C0%7C638944921508830999%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WS5n9BrD1eS58IHE5%2BQqAE81NERSJNPiktrwexWXk%2FU%3D&reserved=0
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email mailto:ohr@bgsu.edu.
BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
To apply, please visit https://apptrkr.com/6721589
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