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Medical Assistant - Otolaryngology - Full-Tme Job in Cincinnati, Ohio US

Medical Assistant - Otolaryngology - Full-Tme

Cincinnati Children's Hospital Medical Center - Cincinnati, OH

Posted: 11/14/2025 - Expires: 12/14/2025

Job ID: 292884329

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Job Description

JOB RESPONSIBILITIES

* Patient Care- Coordinate and assist with patient care and flow of patients and families. Monitor individual patient cycle times to ensure timeliness of patient visits and room turnover. Proactively identify problems and develop or contribute to solutions. Assist co-workers after completion of own duties. May function as a departmental liaison or resource. Provide technical expertise and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.

* Customer Service- Customer Service: Serve as a customer advocate to best support and meet the needs of patients and families. Respond quickly to family requests and concerns and interact with customers utilizing a courteous, attentive and conscientious customer focus. Provide appropriate education/information to patients and/or families.

* Collaboration- May serve as a major support or lead on departmental processes, projects and policies. Work collaboratively/cooperatively with others to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges other's skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Model and promote a positive and professional work environment/atmosphere.

* Data Management- Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.

* Laboratory Work and Testing- Manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.

The Medical Assistant with the required training, education and demonstration of clinical expertise, performs delegated clinical and administrative duties at an advanced level under the supervision of a nurse or licensed physician.

JOB QUALIFICATIONS

* High school diploma or equivalent

* 2+ years of MA experience

* CMA - Certified Medical Assistant (AAMA) OR RMA - Registered Medical Assistant (AMT) OR CCMA - Certified Clinical Medical Assistant (NHA)

Primary Location
Location C

Schedule
Full time

Shift
Day (United States of America)

Department
Otolaryngology House Staff

Employee Status
Regular

FTE
0.8

Weekly Hours
32

Market Leading Benefits Including*:

* Medical coverage starting day one of employment. View employee benefits here.

* Competitive retirement plans

* Tuition reimbursement for continuing education

* Expansive employee discount programs through our many community partners

* Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions

* Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veteran

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjkwMDYzLjEwNTA4QGNpbmNpbm5hdGljaGlsZHJlbnNjb21wLmFwbGl0cmFrLmNvbQ

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4