Job Description
Job Description
Overview
The Registration/Disclosure Desk Processor is responsible to monitor the overall registration/disclosure process from start to finish, while also providing accurate and appropriate disclosures to customers within the allotted amount of time while ensuring Northwest policies and procedures and Regulatory requirements are met.
Essential Functions
Ensure compliance with Northwest policies and procedures, Federal/State regulations, Government Sponsored Entities (GSEs), Agencies (FHA; VA; USDA), third party investors, and vendors
Maximize all technology tools available
Ensure total data/document integrity
Monitor Optimal Blue or Pricing Automation for lock requests
Confirm or Send eConsent for all registered loans once loan is available for disclosure
Monitor Encompass pipelines for all mortgage channels for timely disclosure preparation and delivery to borrowers, and to ensure compliance and avoid monetary implications
Ensure delivery of disclosures for those borrowers who do not agree to electronically receive loan documents; using mail service approved by Northwest to ensure delivery within the required timeframe
Retrieve documents once eConsent/eDisclosures have been electronically signed and returned, as applicable
Order flood zone determinations and deliver required disclosures as needed.
Process change of circumstance requests and re-disclosures
Input NCDD information and upload forms, as applicable
Avoid departmental non-payroll costs by disclosing accurate costs on all Loan Estimates
Recommend improvements to procedures, and service/delivery enhancements
Monitor GFE and APR Variances pipeline and work with team to avoid unnecessary costs
Submit appraisals to underwriting for review and deliver to borrower(s), as applicable
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Qualifications
High School Diploma or equivalent required
Associate's or Bachelor's Degree preferred
2 - 6 years experience in the Mortgage Industry or Real Estate field preferred
2 - 6 years customer service experience and administrative experience preferred
Knowledge of Regulatory Guidelines, proven organizational skills and a team player
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
