GENERAL DESCRIPTION
Drives a wheelchair accessible vehicle transporting clients who utilize a wheelchair. Ensures the safe and timely transport of these clients while providing a comfortable service from the origin of the trip until reaching the final destination. Acts as a representative of the company while on duty.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
• Will transport various clients throughout Northeast Ohio. Will need ability to run route as scheduled without variation using a GPS navigation device.
• Greet our clients in a friendly and professional manner; creates a pleasant environment for the clients during their ride.
• May work with clients who are Developmentally Disabled and will obtain certification of training issued by Cuyahoga County Board of Developmental Disabilities.
• Transports clients in wheelchair up or down ramps; ensures client’s wheelchair has been safely tied down and secured.
• When working with clients will need to provide “Door to Door” service bringing clients to their residence (home or nursing facility) and to the exact location of the medical appointment.
• When working with clients, the driver must always assist clients by carrying their personal belongings and providing arm assistance without hesitation.
• When working with nursing home or hospital staff, the driver will accept responsibility for clients’ medical papers and ensure delivery of these papers to the destination along with the client.
• Will provide a high level of professionalism in working with staff of medical facilities
• Will need to be able to secure a diverse range of wheelchairs including large, electric and scooter style mobility devises.
• Will have the ability to multi-load and secure multiple wheelchair clients in a vehicle.
• Ensure all mileage is entered into Nextel. Close out Nextel at the end of each shift
• Collects COD’s as directed.
• Keeps dispatch updated on status throughout the day while transporting clients and/or while waiting for next assignment.
• Conducts a vehicle pre-trip inspection prior to leaving base to ensure vehicle is road ready and all necessary equipment to perform job is accounted for.
• Conducts a vehicle post-trip inspection immediately upon return to base to ensure there are no clients remaining on vehicle and to document condition of vehicle.
• Maintains cleanliness of company vehicles throughout the day.
• Becomes familiar with and follows the Drivers’ Policies and Procedures Handbook.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals;
• Initiative - Volunteers readily; Asks for and offers help when needed.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is constantly required to sit, crouch, talk, hear and speak to others in person by NexteL The employee is frequently required to walk, and use hands to write or handle, push or pull, assist and lift. The employee must occasionally lift and/or move up to 40 pounds. The employee is occasionally required to stand and twist. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT: The work enviromnent characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.
