An official State of Ohio site. Here’s how you know
Live Chat
Contact
ODJFS Logo in OMJ Seeker Header

in
Account Manager - Chicago Job in Sharonville, Ohio US

Account Manager - Chicago

DuBois Chemicals - Sharonville, OH

Posted: 11/20/2025 - Expires: 12/21/2025

Job ID: 292909989

Report this job
Apply Now
Print 

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

DuBois Chemicals is looking for a high performing Account Manager I to support a territory with excellent growth potential. Responsible to develop long-term relationships with a portfolio of customers, provide expert technical support, and customer satisfaction. Primary contact point between company and its diverse client base. Function as the liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.

KEY RESPONSIBILITIES:

* Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating.

* Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor.

* Maintain and grow existing accounts by understanding customers' needs, resolving issues, and identifying opportunities for additional sales.

* Develop a strong understanding of the company's products and services to effectively address customer needs.

* Effectively communicate with customers, both verbally and in writing, providing regular updates and reports.

* Collaborate with internal departments (sales, marketing, customer service) to meet customer needs.

* Develop new relationships at client sites to help secure our existing business and identify opportunities to expand company reach within an organization.

* Ability to identify continuous improvement projects and other cross sell opportunities within an account.

* Assist with sales activities, such as preparing proposals and presentations.

* Successfully complete the DuBois field training programs.

* Utilize company analytics platform to prepare and present service reports.

* Comply with all DuBois' safety procedures and complete the required training.

* Travel to customer sites for routine service visits and perform business reviews.

* Must be able to perform the essential functions of this position with or without reasonable accommodations.

MINIMUM QUALIFICATIONS:

* Bachelor's degree in chemistry, engineering, metallurgy, or applied science fields preferred.

* 1+ years in sales, customer service or related field.

* Excellent customer service skills to build and maintain positive customer relationships.

* Ability to manage multiple accounts and prioritize tasks requiring strong organizational and time management skills.

* Ability to solve customers' technical challenges and assist with improvement process utilizing product knowledge.

* Document and communicate service findings for every customer service visit.

* Excellent communication (oral, written) and presentation skills.

* Proficient in performing technical/mechanical on-site testing.

* Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators.

* Critical thinking and problem-solving skills with attention to detail.

* Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools.

* Ability to work independently with minimal supervision.
* Ability to travel up to 50% including overnight travel.
* Live in the greater Chicago area

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjk0NDQ4LjEwNTA4QGR1Ym9pc2NoZW1pY2Fsc2NvbXAuYXBsaXRyYWsuY29t

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
No school grade completed
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5