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911 Dispatcher Job in Marion, Ohio US
Monster
 
 
 
 

Job Summary

Company
Marion County Sheriff
Location
Marion, OH
Job Type
Full Time
Employee

911 Dispatcher

About the Job

OBJECTIVE:
Incumbent is responsible for dispatching calls for service for the Marion County Sheriff’s Office,
Marion Police Department and ten fire departments, receiving calls from the public and public
safety communication tasks involving the receipt and transmission of non-emergency and 911
emergency calls, security alarms, operating the communications teletype, computers, the
communications telephone system, fields media inquiries and maintaining a radio log.
Incumbent reports to the Communications Sergeants.
JOB STANDARDS:
Completion of a secondary education or equivalent. Must have a valid Ohio driver's license and
a clean criminal record. LEADS / NCIC operator certification (gained upon employment). Work
involves moderately complex, relatively standardized tasks, processes and operations following
established laws and procedures.
ESSENTIAL JOB FUNCTIONS:
• Operates base and two-way radio systems and dispatches calls
• Operates computer, related software, and equipment
• Operates communications teletype
• Monitors other State and Local radio bands
• Maintains radio log
• Monitors and operates Marion County 911
• Fields media inquiries
• Researches and verifies license plate and social security numbers
• Enters warrants, civil protection orders and concealed carry permits into LEADS / NCIC
• Maintains professional training
• Attends meetings
• Provide on-the-job training for new dispatchers and other departmental personnel
designated for training.
• Performs related Essential and Non-essential functions as needed
EQUIPMENT
Law Enforcement Job Description, Analyst
RESTRICTED LAW ENFORCEMENT DATA
This data is proprietary and will not be duplicated, disclosed, or discussed without the written permission of this agency. Data
subject to this restriction is contained throughout this publication.
Page 2 of 3
Incumbent operates the following equipment: computer and related software, printer, copier,
facsimile machine, paper shredder, paper hole punch, multi-line telephone, 911 system, LEADS
/ NCIC computer system and database, base and two-way radio.
CRITICAL SKILLS / EXPERTISE
• Ability to communicate effectively, both orally and in writing
• Ability to multi-task in a fast-paced setting
• Ability to concentrate under stress
• Ability to follow instructions and to multi-task
• Ability to maintain confidentiality
• Ability to operate a variety of communication and office equipment
• Ability to prioritize, organize, and schedule tasks
• Ability to effectively use a multi-line phone system
• Basic knowledge of Marion County/Marion City statutes and ordinances
• Knowledge of authorized personnel
• Knowledge of community resources / programs
• Knowledge of computers and related equipment / technologies
• Knowledge of crisis management and intervention skills
• Knowledge of filing methods and techniques
• Knowledge of geographical area
• Knowledge of LEADS / NCIC manuals
• Knowledge of operation of recorder
• Knowledge of other county entities
• Knowledge of radio communications codes and signals and unit identifications
• Knowledge of staff members to contact
• Knowledge of “Criss Cross” Reference Index
• Knowledge of agency policy and procedure manual
PERSONAL WORK RELATIONSHIPS:
Incumbent has contact with co-workers, employees in the department, public and private sector
employees, law enforcement and fire personnel, institutional residents, and the general public.
The purpose of these contacts is to monitor the status of calls dispatched, coordinate the
support of other public safety services, and gather information regarding the status of warrants.
PHYSICAL REQUIREMENTS:
Incumbent performs mostly sedentary work which may require lifting up to fifteen (15) pounds
occasionally.
PHYSICAL ACTIVITY:
Incumbent performs the following physical activities: reaching, walking, hearing, talking,
fingering, and repetitive motion.
 
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