Job Description
A strategic, experienced, and collaborative Chief Compliance Officer (CCO) to lead the enterprise-wide compliance program for our property and casualty insurance company. The CCO will provide oversight, leadership, and strategic direction to ensure the organization meets its regulatory obligations, mitigates compliance risk, and fosters a culture of ethics and accountability.
This role requires the ability to operate effectively within a decentralized compliance structure, partnering with business unit leaders, embedded compliance teams, and senior executives to implement and harmonize compliance initiatives across the enterprise.
Strategic Leadership
Design, implement, and continuously enhance the enterprise compliance framework tailored to a decentralized operating model.
Advise the executive leadership team and Board of Directors (or designated committee) on compliance risks, emerging regulatory trends, and control effectiveness.
Champion a strong risk-aware culture and ethical conduct across all business units and functions.
Program Governance and Oversight
Develop and manage enterprise-level compliance policies and procedures while providing governance framework for local and business-specific policies.
Coordinate with decentralized and embedded compliance resources to ensure consistency, alignment, and communication of compliance expectations and controls.
Lead the annual compliance risk assessment process and ensure integration into the broader enterprise risk management (ERM) framework.
Monitor and provide visibility into new and emerging regulatory changes.
Regulatory Compliance and Monitoring
Ensure the organization complies with applicable federal, state, and local insurance laws and regulations, including those enforced by States, DOI, OFAC, and other regulatory bodies.
Oversee and evaluate compliance monitoring and testing activities performed by business units or second-line functions.
Serve as the senior contact for regulatory inquiries, examinations, and audits; coordinate and support business units during such engagements.
Training and Awareness
Develop and deploy enterprise-wide compliance training programs tailored to various levels of staff and leadership.
Promote awareness of regulatory obligations, policy updates, and compliance best practices.
Reporting and Communication
Report periodically to the Board or designated committee on the status of the compliance program, key risk indicators, violations, and remediation efforts.
Establish and maintain robust communication channels between central and distributed compliance teams to facilitate knowledge sharing and escalation of concerns.
Investigations and Corrective Actions
Oversee internal investigations into potential compliance violations or unethical behavior.
Lead or coordinate with HR, Legal, and business leaders to implement corrective action plans and monitor resolution effectiveness.
Qualifications
Required
Bachelor's degree in law, business, finance, or related field; JD or advanced degree preferred.
Minimum 10-15 years of progressive compliance, legal, or regulatory experience in the insurance industry.
Strong knowledge of insurance regulations and property and casualty operations.
Experience leading or coordinating compliance programs in a decentralized or matrixed environment.
Preferred
Certification(s) such as CCEP, CRCM, or CPCU.
Experience interacting with state and federal regulators.
Track record of effective collaboration across organizational boundaries.
Location
Hybrid - defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; OR Remote-if the employee resides more than 50 miles from Westfield Center, OH.
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Westfield celebrates diversity and is committed to inclusion. All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
