The Quality Lab Technician supports manufacturing and quality operations by performing advanced inspections, testing, packaging validation, troubleshooting, and documentation activities. This position serves as the quality lead for the assigned shift and ensures product compliance with customer specifications, packaging requirements, and internal quality standards.ISTA6 is main responsibility.
Key Responsibilities
Quality Leadership & Production Support
· Serve as the quality lead for production personnel on the assigned shift.
· Provide immediate guidance and decisions during production when quality issues arise.
· Train production operators in quality subjects including part launch, quality checks, process investigations, and proper gage usage.
Inspection, Measurement & Testing
· Set up, operate, and troubleshoot all types of precision gages and inspection devices used on the production floor.
· Perform dimensional inspections using CMMs, 3D scanners, optical systems, and traditional metrology instruments.
· Read and interpret dimensioned drawings, GD&T symbols, work instructions, and customer specifications.
· Conduct color matching evaluations and complete required standard color forms.
· Perform product testing, sample evaluations, and testing setup as required.
ISTA 6 Packaging Testing & Validation
· Perform ISTA 6 testing (including Amazon ISTA 6 and other custom ISTA 6 protocols) in accordance with customer and regulatory standards.
· Set up, operate, and monitor packaging test equipment (vibration tables, drop testers, compression testers, environmental chambers, etc.).
· Document test conditions, sample descriptions, pass/fail criteria, and final results in detailed packaging test reports.
· Troubleshoot failures identified during ISTA 6 testing and support packaging design or process adjustments.
· Maintain packaging test equipment, ensuring proper calibration, readiness, and compliance with quality requirements.
· Communicate ISTA 6 results to Quality, Engineering, and Customer teams and participate in review meetings as needed.
Quality Issue Investigation & Containment
· Analyze quality issues using structured investigation methods and advanced measurement tools.
· Evaluate risk and make decisions about product containment or stoppage when non-conformances are found.
· Conduct preliminary investigations and ensure evidence is collected for root cause analysis.
· Document all findings promptly and accurately.
Documentation & Reporting
· Prepare customer dimensional reports including FATs, benchmarking, and PPAP-related documents.
· Generate line trial reports, incident summaries, quality documents, and production sheets.
· Support customer communications and troubleshoot during customer trials; prepare written reports as required.
· Document R&D studies, including test data and dimensional evaluations.
Quality System Support
· Maintain systems supporting key QMS functions such as gage calibration, document control, and material disposition.
· Participate in internal quality system audits and process audits.
· Assist in corrective actions and complete verification audits.
Continuous Improvement & Data Analysis
· Conduct manufacturing process studies and capability analyses.
· Record and analyze results using Excel or designated software.
· Provide recommendations based on findings to improve product quality or efficiency.
Other Duties
· Perform R&D sample assessments, product testing, and data collection.
· Support cross-functional projects as assigned.
· Perform additional duties as directed by the Quality Manager.
Qualifications
Required
· Must have hands-on experience with ISTA 6 testing standards, including test execution, reporting, and equipment setup.
· 2+ years of experience in quality inspection, metrology, laboratory testing, or packaging validation.
· Strong ability to read and interpret engineering drawings and GD&T.
· Experience with precision measurement tools and advanced inspection systems (CMM, scanners, optical measurement).
· Strong Excel skills and the ability to create detailed reports.
· Strong analytical, problem-solving, and communication skills.
· Ability to work independently with minimal supervision.
Preferred
· Experience in plastics, molding, packaging, or related manufacturing environments.
· Familiarity with ISO 9001, GMP, or similar quality systems.
· ISTA6 knowledge
· Experience supporting audits and corrective actions.
· Training or coursework in metrology, GD&T, SPC, or data analysis.
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Defiance, OH 43512: Relocate before starting work (Required)
Work Location: In person
