Weekley Electric, LLC is conveniently located in Newark, Ohio and has been in business for over 30 years. We perform work across the Central Ohio area and are seeking safety and quality workmanship minded individuals to join our team! We promote growth and advancement opportunities within the company.

Scheduling Coordinator Job post summary

Job description:

We are looking to add an experienced and enthusiastic Scheduling Coordinator to our amazing team!

This is a full-time position with the working hours of 8am-5pm, Monday through Friday.

Primary Job Duties:

• Make all outbound Maintenance & Repair Calls and Coordinate appropriate Services(s).
• Take all incoming Maintenance & Repair Calls and Coordinate appropriate Service(s).
• Schedule Appointments with Customers by Phone, Email and/or Text.
• Create and Maintain Customer Records.
• Monitor Various Customer Dashboards and take appropriate action(s).
• Create/Modify Work Orders and Assign to appropriate Field Technician(s).
• Follow up with Customers to ensure a high level of Quality Control is achieved.
• Monitor Maintenance & Repair Parts and coordinate Monthly/Specialty Parts Orders.
• Assist in the Monitoring/Coordination of Warranty Claims Process as needed.
• Assist walk-in customers with questions and parts purchases.

Candidate Qualifications

Superior Customer Service Skills:

• Professional & Courteous
• Clear & Effective Communicator
• Attentive & Active Listener
• Positive/Can-Do Attitude

Excellent Time Management Skills:

• Ability to Prioritize Tasks
• Solid Decision-Maker
• Effective Problem Solver
• Organized & Detail Oriented

Proven Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)

Google Suite (Google Drive, Google Calendar, Google Sheets, etc.)

General to Intermediate Math Skills (such as calculating Taxes, etc. using a calculator)

Base Pay Range: $18-$24/Hour (Based upon previous/relatable experience)

Generous Benefits Package includes:

• Paid Time Off: Vacation and Personal
• 7 Paid Holidays
• Health, Vision and Dental Insurance (Partially Paid by Employer)
• 401k with Company Match
• Quarterly Profit Sharing

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person