An official State of Ohio site. Here’s how you know
Live Chat
Contact

Lead Greeter/Cashier - PM Job in Cincinnati, Ohio US

Lead Greeter/Cashier - PM

Davidson Hospitality Group - Cincinnati, OH

Posted: 12/13/2025 - Expires: 1/12/2026

Job ID: 292992498

Print 

Job Description

Property Description

Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction. Apply now to embark on a rewarding career at Hyatt Regency Cincinnati and contribute to our mission of creating unforgettable experiences for our guests!

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Lead Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Lead Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Summary:

* Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
* Provide exceptional customer service, answering inquiries, and assisting guests with their needs
* Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
* Maintain a clean and organized work area, including the cashier station and lobby
* Collaborate with other departments to ensure seamless guest experiences
* Offer suggestions and recommendations for nearby attractions, dining options, and activities
* Demonstrate a proactive approach in resolving guest issues or concerns
* Uphold the hotel/resort's brand standards and contribute to a positive team culture
* Assist Restaurant Manager with training and development of staff
* Resolve employee and guest-related problems.
* Communicate with Manager on all matters relating to the Restaurant.
* Act as the on-the-floor supervisor of the Restaurant

If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Lead Greeter/Cashier position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality!

Qualifications

* Excellent customer service skills
* Strong communication skills
* Read, write and speak English fluently
* High energy and enthusiasm
* Ability to multitask in a fast-paced environment
* Strong attention to detail
* Experience with cash handling and point-of-sale systems
* High School diploma or equivalent
* Ability to work flexible schedules, including weekends and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger c

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQyNTE2LjEwNTA4QGRhdmlkc29uaG9zcGl0YWxpdHljb21wLmFwbGl0cmFrLmNvbQ

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 4

Workplace Documentation: N/A