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Front Desk Agent | Dublin AC Hotel Job in Dublin, Ohio US

Front Desk Agent | Dublin AC Hotel

Shaner Operating Corp - Dublin, OH

Posted: 12/17/2025 - Expires: 3/17/2026

Job ID: 293003953

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Job Description

Shaner Hotels has an amazing opportunity at our AC Hotel Columbus Dublin. The AC Hotel Columbus Dublin is surrounded by dining & entertainment hot spots. The hotel is positioned just miles away from downtown Columbus and walking distance to historic Dublin. Floor to ceiling windows and a glass elevator will take you up to VASO, our rooftop restaurant and bar, where you can enjoy sophisticated cocktails paired with creative tapas. VASO also provides breathtaking panoramic views of the Scioto River along with Historic Dublin. The hotel features the AC Kitchen with our Spanish inspired breakfast and a thoughtfully designed lobby or meeting rooms.

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !


Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications


High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
85752380
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4