Position Summary
The Behavioral Health Technician provides direct support and supervision to individuals experiencing mental health or substance use crises. Responsibilities include maintaining a safe, trauma-informed environment while supporting client engagement, safety monitoring, and crisis de-escalation.
Position Responsibilities:
Provide observation, engagement, and crisis support
Assist with safety monitoring, de-escalation, and intake/orientation
Accurately document client interactions and incidents
Communicate effectively as part of a multidisciplinary team
Promote trauma-informed and culturally competent care
Position Requirements:
High School Diploma (required)
Experience with mental health or substance use populations preferred
Flexibility, professionalism, and resilience in fast-paced settings
Physical Requirements:
- Ability to stand, walk, and remain on feet for extended periods (up to 12hr shifts)
- Must be physically able to participate in appropriate and approved crisis management techniques.
- Adequate hearing and vision to assess patient behavior, respond to alarms, and observe
- Ability to work in a fast-paced, high-stress environment that may include exposure to unpredictable behaviors.
- Must possess the physical and mental endurance to respond to prolonged crises or emergencies without a decline in performance or judgment
