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Front Desk Associate Job in Cincinnati, Ohio US

Front Desk Associate

Beacon Hill Staffing Group, LLC - Cincinnati, OH

Posted: 12/19/2025 - Expires: 1/18/2026

Job ID: 293013500

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Job Description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Our client is looking for a customer-focused Fitness Center Front Desk Associate to serve as the welcoming face for their on-site employee fitness center. This role plays a key part in fostering a safe, clean, and engaging wellness environment that supports employee health and satisfaction. As the first point of contact, you'll deliver exceptional service while ensuring daily operations, safety standards, and facility protocols are upheld.

Key Responsibilities

* Greet employees with a professional and positive demeanor and assist with questions related to fitness center policies, services, and equipment
* Monitor facility usage, enforce occupancy limits, and ensure proper equipment use
* Conduct routine safety checks of equipment and facility spaces; report maintenance or safety concerns promptly
* Maintain cleanliness and organization of the fitness center, including inventory of towels, supplies, and amenities
* Provide basic equipment orientations and conduct facility tours for first-time users
* Address employee questions, feedback, and concerns in a professional manner
* Maintain accurate locker and usage records
* Support wellness events and marketing initiatives as needed
* Generate weekly usage reports and complete assigned administrative tasks
Qualifications:

* High school diploma or equivalent
* 1-2 years of customer service experience in a face-to-face environment
* Strong communication and interpersonal skills with a professional appearance
* Basic computer skills, including Microsoft Office; ability to learn facility management software
* Ability to work independently and manage multiple responsibilities simultaneously
* Flexibility to work assigned shifts, including evening hours.
* Physical ability to stand for extended periods and lift up to 75 pounds occasionally
* Previous experience in fitness, recreation, hospitality, or facility management preferred
* CPR/AED certification or willingness to obtain upon hire
* Basic knowledge of fitness equipment and general exercise principles
* Experience supporting facility operations, maintenance coordination, or wellness program
* Familiarity with membership management systems or similar databases
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing con

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE3MDgxLjEwNTA4QGJlYWNvbmhpbGxjb21wLmFwbGl0cmFrLmNvbQ

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 4

Workplace Documentation: N/A