Student Service Counselor
Bowling Green State University
Salary: $17.56 - $19.19 Hourly
Job Type: Full-Time
Division: VP Student Engagement Success
Opening Date: 12/23/2025
Location: Main Campus (BG), OH
Job Number: BGSU01282
Department: VP Student Engagement Success
Closing: 1/13/2026 11:59 PM Eastern
Summary
Provides counseling, guidance, referrals, assistance and information to University students, parents, staff and other University offices in response to requests and inquiries. Performs research and maintains general and financial records. May serve as lead or primary processor for certain services.
Essential Functions
• Provides counsel, assistance, referrals and guidance to prospective students, enrolled students, veterans, parents, University staff or other interested third parties on procedures for various matters that may impact the inquiring party, including housing, applications, transcripts, thesis requirements, financial aid and other issues.
• Loads, coordinates, maintains and may evaluate records, procedures and other documentation. May process financial or other transactions.
• Coordinates workflow and activities of student workers and temporary staff in office.
• May coordinate with Disability Services for special needs.
• Provides telephone and other general office support, including screening calls, scheduling meetings and processing forms.
• May represent department at various University events.
Minimum Qualifications
The following Experience is required:
• Six months related experience required
The following Education is required:
• High school diploma or GED required
Additional Information
Knowledge, Skills, and Abilities:
• Knowledge of basic mathematical skills
• Knowledge of basic reading skills
• Ability to carry out verbal and/or written instructions
• Ability to effectively communicate, verbally and written
• Detailed-oriented and highly accurate
• Ability to work in changing environment
• Ability to work effectively in a team environment
• Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
• Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
• Ability to query, run reports and modify data in financial systems
• Ability to access and maintain document imaging systems, including scanning and filing documents
• Ability to operate computers and peripheral equipment such as printers
• Ability to draft office correspondence
Required Documents to Upload to Application: Resume
Deadline to apply: January 13, 2026.
BGSU does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
Bowling Green State University is an Equal Opportunity Educator and Employer. We are committed to ensuring an equal employment opportunity for all applicants and encourage applications from all regardless of sex, race, veteran-status, disability, age, gender identity, genetic information, religion, or sexual orientation. EEOC Know Your Rights Poster: https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf&data=05%7C02%7Cckclark%40bgsu.edu%7C535321bdfed84e6945d708ddfd054c64%7Ccdcb729d51064d7cb75ba30c455d5b0a%7C0%7C0%7C638944921508830999%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WS5n9BrD1eS58IHE5%2BQqAE81NERSJNPiktrwexWXk%2FU%3D&reserved=0
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email mailto:ohr@bgsu.edu.
BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
To apply, please visit https://apptrkr.com/6819693
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