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Chronic Care Navigator Job in Mount Vernon, Ohio US

Chronic Care Navigator

Knox Community Hospital - Mount Vernon, OH

Posted: 12/30/2025 - Expires: 3/31/2026

Job ID: 293044557

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Job Description

Chronic Care Navigator
Knox Community Hospital

Career Department: Department of Primary & Specialty Care
Shift: Monday-Friday 8AM to 4:30PM (No weekends, no holidays)
Status: Full Time
AverageWeeklyHours: 40 hours

Job Summary

The  Chronic  Care  Navigator  seeks  to  ensure  the  importance  of  services  delivered  to  the  patient  by facilitating  beneficial,  efficient,  safe,  and  high  quality  patient  experiences  while  improving  patient satisfaction.  Participates in direct  and  indirect patient  care  by utilizing  the  nursing  process,  designated  scope  of  practice  through  data  collection, applying critical thinking skills and motivational interviewing techniques to promote the delivery of safe, quality, and age specific care.  Works  diligently  with  partnered  insurers  to  participate  in  quality  incentive  programs with  the  goal  of  revenue  maximization  and  value.  Helps  achieve  optimal  healthcare  outcomes  and promote  wellness  by  coordinating  care  and  disease  management  to  high  risk  patients.  Works collectivity  with  other service lines  to  reduce  readmissions  and  unnecessary  ED  visits.  Effectively closes care gaps around specialty and chronic disease. Documents accurately and in a timely manner.  Communicates effectively with other healthcare team members.  Adheres  to  organizational  and  department  policies  and  procedures;  regulatory  and accrediting  body  requirements;  and  professional  practice  standards.


Primary Job Responsibilities
  • Delivers comprehensive, coordinated care management through team based care and best practices to all patients across the continuum.
  • Assesses/reassesses  patient's  condition  based  upon data collection and interview of patient  and/or  family, diagnosis, diagnostic  results,  and  relevant  data from  other  healthcare  providers.
  • Uses  professional  knowledge  to  develop/  revise  nursing  plans  of  care  for  assigned  patients according expected  quality outcome(s).
  • Evaluates/re-evaluates patient’s response to nursing interventions and patient’s progress to expected quality outcome(s).
  • Delivers  safe  nursing  interventions  in  an  organized,  efficient,  and  prioritized  manner  to address  identified  needs.
  • Proactively acts as a patient advocate, responding with empathy and respect to resolve patient/family concerns.
  • Provides patients and family members with  relevant  health care education  and  instructions regarding  treatments  and  procedures  including  pre/post  hospital  care  as  appropriate.
  • Documents  all  aspects  of  patient  care  and  maintains  patient  records  in  a  timely  manner  as  appropriate  for department.
  • Coaches patients/families toward successful self-management of chronic disease state
  • Supports the mission, values, and vision of the organization.
  • Represents  department  and/or  hospital  on  appropriate  internal/  external  committees  and functions.
  • Collaborates and communicate effectively with team members, providers, and  community  partners  to  coordinate  the  medical  and  nursing  plans of  care.
  • Maintains patient, employee, provider, and organization confidentiality; respects the rights, privacy, and property of others.

Requirements Include - 
Education and Work experience
  • Graduate of an accredited program for nursing education, BSN preferred.
  • Current  licensure  to  practice  professional  Nursing  in  the  State  of  Ohio.
  • Current American Heart Association (AHA) Healthcare Provider CPR (BLS)  certification required.
  • Two (2) years’ experience  in  clinical  or  community  health  setting  caring  for  chronic  disease  patients or  previous  Care  Coordination  preferred.
  • Working knowledge of Joint Commission.
  • Previous telephonic patient care management, preferred.
  • Care Coordination and Transition Management Certification or similar certification preferred.

To apply to this position, click APPLY NOW

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
Attained other post-secondary degree or certification
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
Current licensure to practice professional Nursing in the State of Ohio. Current American Heart Association (AHA) Healthcare Provider CPR (BLS) certification required.
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A