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Help Desk Technician Job in Mount Vernon, Ohio US

Help Desk Technician

Knox Community Hospital - Mount Vernon, OH

Posted: 12/30/2025 - Expires: 3/30/2026

Job ID: 293044666

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Job Description

Help Desk Technician
Knox Community Hospital 

CareerDepartment: Information Systems
Shift 8:30am-5pm
Status: Full Time
AverageWeeklyHours: 40 Hours

Job Summary

Provide technical support for PCs, Laptops, Applications and Peripheral devices hospital wide. Report to the Director of Information Systems.

Primary Job Responsibilities
  • Document problem and resolution for support calls and also use documentation to resolve support calls
  • Install, configure hardware, software according to guidelines and standards. 
  • Provide Help Desk support for computer/network systems as required.
  • Communicate with customers to address technical issues and keep them updated
  • Perform trouble – shooting and implement solutions. 
  • Manage and Maintain Peripheral devices (scanners, printers, fax machines, etc)
  • Perform miscellaneous job related duties as assigned.
  • Manage and maintain PC hardware

Requirements Include

Minimum of 2 years Technical Support experience or Associate degree in CIS, MIS, or relevant technology field preferred.

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Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
Attained Certificate of equivalency for a HS degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5