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Sr. Program Manager - AI-Enabled Solution Configurator Job in Dover, Ohio US
Monster
 
 
 
 

Job Summary

Company
Vertiv Corporation
Location
Dover, OH
Industries
Government and Military
Job Type
Full Time
Employee

Sr. Program Manager - AI-Enabled Solution Configurator

About the Job

Job Description

Job Summary

The Sr. Program Manager - AI-Enabled Solution Configurator role leads the end-to-end development of a next-generation, modular solution configurator that begins as a rack and enclosure selector and expands into a full portfolio configurator-UPS, rack power, in-rack distribution, thermal systems (including CDUs), and related components. The system will evolve into a true solution engine with natural-language interaction, generating complete Bills of Material, pricing packages, and all required technical documentation.

This is a high-visibility position responsible for orchestrating a multi-BU program with significant business impact. Success requires strong program leadership, cross-functional influence, and the ability to coordinate product line teams, knowledge managers, offering management, IT, and engineering partners.

This position will be based onsite at Vertiv's Delaware, OH location.

Responsibilities:

Program Leadership & Delivery


* Lead the strategy, execution, and delivery of the modular configurator program across its phased roadmap-from initial rack/enclosure selector to full AI-enabled solution configurator.
* Own overall program performance: scope, schedule, budget, quality, and alignment to business requirements.
* Establish and manage an integrated master plan covering development, knowledge ingestion, testing, user acceptance, and commercial rollout.
* Drive risk management, dependency mapping, and issue resolution to keep the program on track.
Cross-Functional Alignment


* Serve as the primary interface between product lines (UPS, rack PDUs, racks/enclosures, DC power, thermal/CDU, remote management), engineering, IT, marketing, sales, and regional organizations.
* Facilitate decision-making across stakeholders and maintain alignment on requirements, priorities, and release sequencing.
* Coordinate with offering management to ensure the configurator's roadmap reflects portfolio strategy, SKU rationalization, and global/regional needs.
Knowledge Architecture & Content Integration


* Partner with knowledge managers for each product category to define rules, constraints, compatibility logic, and data structures.
* Ensure technical data, documentation, pricing logic, and configuration rules are accurate, current, and consistently structured for automation and AI-based reasoning.
* Oversee the integration of digital assets: CAD libraries, thermal/power constraints, product attributes, and solution-level dependencies.
AI-Driven User Experience & Natural Language Capability


* Lead the development of natural-language query capability so users can specify needs conversationally (e.g., "I need 30kW of compute for edge deployment with network gear and redundancy").
* Guide system design for intelligent recommendations, solution validation, and real-time compatibility checks.
* Ensure the AI/ML and knowledge-engine teams have the data, rules, and workflows needed to deliver accurate and explainable recommendations.
Governance, Reporting & Executive Communication


* Provide clear, structured updates to executives, including status, financials, risks, mitigation plans, and go-to-market milestones.
* Run the program governance model-steering committees, decision logs, change-control processes, and investment reviews.
* Champion adoption and change management across global sales, application engineering, and product management teams.

Requirements:


* Bachelor's Degree in engineering; MBA or Master's in Technical Degree preferred
* 10+ related experience preferabl

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE3NDkyLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t
 
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