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Eastgate Urgent Care Rep Job in Cincinnati, Ohio US

Eastgate Urgent Care Rep

Cincinnati Children's Hospital Medical Center - Cincinnati, OH

Posted: 1/9/2026 - Expires: 2/8/2026

Job ID: 293076818

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Job Description

Eastgate Urgent Care Rep

Shifts: 5:30-11:30pm weekdays, 11:30am-7:30pm every other weekend

JOB RESPONSIBILITIES

* Systems & Process - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

* Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)

* Safety - Ensures patient safety by identifying the correct patient. identifying special needs, and preparing isolation precautions for patients who have Infectious Disease indicators.

* Patient Responsibility - Responds to communication systems/patient alarms and executes with a sense of urgency. Ensures that within the division, all areas are organized and present a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at front desk and on the unit. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows up to ensure completion. Collaborates with clinical, admitting information systems, and environmental services staff to coordinate efficient patient flow. Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration and documentation for admission, scheduling, discharge, and short stay. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.

* Patient Information - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.

JOB QUALIFICATIONS

* High school diploma or equivalent

* 1+ years of work experience in a related job discipline

Primary Location
Eastgate

Schedule
Part time

Shift
Rotating (United States of America)

Department
Liberty ED - Clerical

Employee Status
Regular

FTE
0.525

Weekly Hours
21

*Expected Starting Pay Range
*Annualized pay may vary based on FTE status$17.49 - $20.99

About Us

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's is:

* Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years

* Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding

* Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)

* One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune

* Consistently certified as great place to work

* A Leading Disability Employeras noted by theNational Organization on Disabi

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjM0OTg4LjEwNTA4QGNpbmNpbm5hdGljaGlsZHJlbnNjb21wLmFwbGl0cmFrLmNvbQ

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4