Job Description
Community Name:
Four Winds Community
The Business Office Manager is responsible for directing the overall business office activities in accordance with current applicable federal, state and local standards, guidelines and regulations; and, as directed by the Administrator, assuring proper administrative procedures are maintained at all times.
Essential Functions Statement(s)
Balances census in AR system to 24 hour nursing report or equivalent source document
Verifies accuracy of resident master information in the AR system based upon admission paperwork and updates as necessary
Adjusts Accounts Receivable and Statistical Reports, when necessary
Gathers A/R ancillary charges
Compares amounts on charge slips/invoices and credit notices with rate and charge schedules
Processes invoices relating to A/R ancillary charges in a timely manner
Posts charges to individual accounts
Maintains Medicare Part A and Part B logs
Posts charges to individual accounts
Records cash receipts into the A/R system
Computes and records cash receipt source documents
Prepares Cash Receipt Report when monies are received and deposited; Matches and attaches appropriate receipt/remittance documents to Cash Receipts form
Prepares billing forms, reports, and/or any attachments for third party pay sources
Reviews aged receivables report
Researches past due accounts
Prepares private pay statements
Consults with department heads to resolve errors in accounts
Maintains Individual Collection records on past due residents
Notifies Administrator of any resident accounts older than 30 days
Answers telephone inquiries and routine correspondence concerning amount of resident account balances
Works closely with the COunty Ohio Job and Family Services for Medicaid eligible residents and updates A/R system accordingly
Prepares and submits required Medicare and insurance/HMO billing forms to UCHM
Prepares and submits Medicaid billing, submits corrected bills as necessary
May order office supplies
Reconciles Petty Cash Log if applicable
Prepares and distributes resident funds
Oversees disbursement of resident funds withdrawals and deposits received by receptionist
Reconciles Facility Resident Funds by reconciling transaction journal, resident petty cash and resident ledger cards
Prepares and distributes residents fund account statements
Ensures facility safe is locked when unattended (if the safe is located in the business office)
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Business Acumen - Ability to grasp and understand business concepts and issues.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Skills & Abilities
Education: Associate's Degree (two year college or technical school) or related experience: Required
Experience: Two (2) years or more of related experience
Computer Skills: Must be proficient in using a computer including Microsoft Office for documentation and communication purposes, must be able to create and alter spreadsheets using Excel, use the Internet and basic knowledge of office equipment.
Certifications & Licenses: Must possess a valid driver's license; Must obtain and maintain mandatory, state and federal requirements and certifications for practice or occupation
Other Requirements: Previous experience in business office operations and/or 3rd party billing, required; Must be able to read, write, understand and speak the English language; Special care or dementia care employees will have additional training in the care and treatment of dementia residents; Must be able to work with business office staff, community staff, residents and families; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
