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Computer Technician Job in Cincinnati, Ohio US

Computer Technician

GCBHS - Cincinnati, OH

Posted: 1/12/2026 - Expires: 4/12/2026

Job ID: 293088798

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Job Description

Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. Greater Cincinnati Behavioral Health Services (GCBHS) has an immediate opening for a Full-Time Computer Technician to work on-site at our Cincinnati (East Walnut Hills) location.
Why Work at GCBHS?

GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families

Top Workplace in Greater Cincinnati and Northern Kentucky since 2010

Paid Time Off and Sick Time (accrued separately)

Flexible work schedules

Public Student Loan Forgiveness eligibility

Comprehensive health insurance (medical, dental, vision)

403(b) retirement plan with agency match

Position Responsibilities:

Provide first-level technical support for hardware, software, and peripheral issues

Respond to and resolve IT tickets and phone requests in a timely, customer-focused manner

Diagnose and document technical issues via phone, remote access, and on-site visits

Install, configure, and support computers, printers, displays, phones, and mobile devices

Support VPN connectivity and remote access for staff

Assist with user account setup, transfers, and terminations using Active Directory

Maintain IT asset inventory and documentation

Support agency software systems, including vendor-hosted applications

Open and manage vendor support tickets as needed

Monitor IT systems and proactively identify issues to prevent downtime

Assist with backups, upgrades, and scheduled maintenance

Perform other related duties as assigned

Position Requirements:

High school diploma or equivalent required

Minimum of one year of IT or computer user support experience

Experience troubleshooting issues in a Microsoft Windows domain environment

Working knowledge of Microsoft Outlook and Microsoft Office

Ability to be on-call for outages or occasional evenings/weekends as needed

Preferred Experience Includes:

IT help desk or customer support environment

Windows server and file system experience

Remote troubleshooting via screen-sharing tools

Work Schedule & Location

Monday - Friday, 8-hour shifts

On-site position

GCBHS has been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010. Visit www.gcbhs.com to learn more about GCBHS.

EEO Employer F/M/Disabled/Vets

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
85951036
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4