| Minimum Qualifications/Requirements: | - Bachelor’s degree from a regionally accredited institution of higher education and two (2) years professional experience in counseling, advising, or a related field.
- Demonstrated experience using a personal computer, office software such as MS Office and electronic mail.
- Requires a valid Ohio driver’s license as travel is required.
- Ability to work occasional evenings and weekends.
- Requires a successful completion of a background check.
- Demonstrated ability to:
o Communicate effectively, both orally and in writing. o Establish and maintain effective working relationships with faculty, staff, students and the public. o Work in a fast-paced, demanding environment. o Interpret degree program requirements and assist students in the achievement of the requirements |
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| Preferred Qualifications: | - Master’s degree in a related field
- Direct experience in higher education in admissions or academic advising.
- Experience working with Ellucian products, such as Colleague, Student Planning, CRM Recruit, and CRM Advise or similar software.
- Experience in interpreting college policy, degree program requirements, and course sequencing.
- Strong organizational skills with the ability to independently manage caseloads and outreach efforts
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| Summary of Duties: | The enrollment navigator will manage caseload of new students and serve as the main point of contact from orientation to first semester enrollment with active outreach to inform, guide and engage students to move through the enrollment process. These activities include nurturing student relationships, educating students about career options and program offerings, ensuring receipt of enrollment documents, such as official transcripts, guiding through the enrollment and financial aid process, and coordinating efforts to orient and onboard incoming students. The enrollment navigator will assist and support admission representatives with recruitment events. The enrollment navigator will also work collaboratively with the academic advising team regarding course registration, selective program admissions, certificate and degree planning, and transfer credit review.
This position requires the ability to effectively manage a high volume of student interactions and tasks in a fast-paced, deadline-driven environment, while maintaining a high level of accuracy, professionalism, and student-centered service.
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