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HVAC Service Sr Controls Technician (un) Job in Brecksville, Ohio US

HVAC Service Sr Controls Technician (un)

Johnson Controls Inc. - Brecksville, OH

Posted: 1/13/2026 - Expires: 4/13/2026

Job ID: 293091304

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Job Description

What you will do

Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible forhigh levelsof customer satisfaction through direct,on site, customer interface. Witha high levelof complete technical competence, mentors control technicians, servicetechniciansand mechanical technicians on building automation activities. Properly completes required project and service documentation.Provide our customers with the highest level of service to solve building inefficiencies and resolveservice-relateditems. As a trusted advisor to ourcustomers,you will provide solutions and outcomes at the time of service

How you will do it

Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digitalcontrolssystems and ability to test and write modifications in multiple languages of systems software.
Consults with the customer through data gathered and site assessments. Provides field proposals for retrofits, upgradesand orenhancements to existing equipment.Assistssales by providing technical recommendations for sales leads.
Manages assigned work to meet professional and efficient execution of time and customer satisfaction.Reportsproblems or changes to managementimmediately.Interfaces with branch manager, service manager, service projectmanageror subcontractors on projects to coordinate activities asrequiredethically and professionally.
Provides sketches of field changes and discrepancies for engineering corrections and drawings. Mayassistwith job layouts and bid proposals.
Communicates withcustomersupon arrival and before leaving the work site. Ensureshigh levelsof customer satisfaction.Meetsregularly withcustomersto become familiar with operating problems.Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement.Promotes the sale of add-on work.
Adheres to all Johnson Controls and customer safety standards.
Provides safety leadership and instruction to allcontrol'stechnicians in the branch. Provides safety awareness while working onsite with Johnson Controls subcontractors.
Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs asrequired.
Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coaches,supportsand trainsthe technicalworkforce on non-complex, non-critical equipment.
Compilesjob documentation, such as certificate of completion, customer training form, trainingcertificatesand punch lists.
Conducts extensiveself-study (reading,researchand practice) to improve andmaintaintechnicalproficiencyincompany'sproduct lines. Completes certifications as required by the company.
Other duties related to theinstalling,commissioningand servicing of building controls and facilities management systems and energy management systems, as assigned.
Assistsin the design and configuration of building control systems as defined by the contract documents. Creates flow diagrams, sequence of operations,and billof material, network layouts and electrical schematics asrequired.
Assistsin developing and testing software programs necessary tooperatethe system per the project requirements' intent.
Compiles and/or completes projectas builtand close-out documentation.
Assistsin the coordination and creation of necessary drawings and equipment schedules for submittals and installation.
Selects, orders, and tracks the delivery of materials for assigned projects.Coordinatesfactory-mounting processes to meet factory and project schedule.
Assistsin the loading and commissioning of all system and network-level controllers asrequired.Assistsin validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
May provide field change information to the project team for the creation of as-built drawings and software.
Keeps management and JCIcontractororcustomerinformed of job progress and issues.
Assistsin performing site-specific training for owner / operator on the total building control system.
Participates in releasemeetingwithprojectfield team.
Provide recommendations and solutions to ensurefacilityis running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.

What we look for

Required

Be a dedicated member of a North America Branch team willing to learn andbe responsible forsystem trouble shooting, repair and aftermarket services for this fast-growing business.
Minimum ofFour(4) years Commercial Controls troubleshooting experience in the HVAC industry.This includes buildings, chillerplantsand systems.
Vocational School program graduateoranassociate'sdegree in a technical field, or two years' experience in servicing electronicand ormechanical systems.
Demonstrated ability to install and/or service electronic control systems and HVAC equipment.
Effective communication skills torepresentJohnson Controls on customer sites.
Possesses the ability to explain technical information to technical and non-technical people.
Demonstrate effective writing skills as well asunderstanding ofprograms and software applications.
Knowledge of control theory, automatic temperature controls, building automationsystemsand other building subsystems.

Pay Range: $29.00 - 40.00 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

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#TechnicalHiring

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
Associate's degree
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
85959843
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4