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Outside Renewals Rep-Security Job in Dublin, Ohio US

Outside Renewals Rep-Security

Johnson Controls Inc. - Dublin, OH

Posted: 1/21/2026 - Expires: 4/21/2026

Job ID: 293112850

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Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package Available day one

Company vehicle

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

Check us out!:https://youtu.be/pdZMNrDJviY

What you will do

The primary role of the Outside Renewals Rep is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer, and ensure greater customer satisfaction.

How you will do it

Adhere to current Johnson Controls policies, procedures, products, programs, and services.

Manage all retention activities within an assigned service agreement customer base.

Responsible for retention, customer satisfaction, and growth within the customer base.

Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers plus an intimate knowledge of each account (e.g., key decision-makers, equipment, service contract, history, etc.).

Interface effectively with district operations to deliver and improve service delivery.

Determine customer needs and develop sales strategies to meet those objectives.

Monitor contract expiration dates and proactively engage stakeholders to initiate renewal discussions.

Identify opportunities to optimize contract terms, pricing, and service levels during renewals.

Work closely with front sales team to address customer needs in terms of upgrades or expansion

Report progress and metrics to operation and corporate teams on a weekly and monthly basis.

What we look for

Required

3+ years in account management, customer success, or contract renewals, in fire/security or related technical services (HVAC, building automation)

Experience dealing and negotiating contracts

High school diploma or professional training certificate

Preferred

Highly motivated and success driven.

Excellent communication skills and ability to quickly qualify opportunities.

High degree of self-discipline. Independent, creative thinker.

Ability to sell intangible services.

#SalesHiring

Salary Range: HIRING SALARY RANGE: $54k-78k (Salary to be determined by the education,experience, knowledge, skills, and abilities of the applicant, internal equity, and alignmentwith market data.) This role also offers a competitive Sales Incentive Plan that will take intoaccount volume and margin on a project, quarterly, and annual basis. This position includes acompetitive benefits package. The posted salary range reflects the target compensation forthis role. However, we recognize that exceptional candidates may bring unique skills and
experiences that exceed the typical profile. If you believe your background warrantsconsideration beyond the stated range, we encourage you to apply. To support an efficientand fair hiring process, we may use technology assisted tools, including artificial intelligence(AI), to help identify and evaluate candidates. All hiring decisions are ultimately made byhuman reviewers. For details, please visit the About Us tab on the Johnson Controls Careerssite at https://jobs.johnsoncontrols.com/about-us

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
86030967
Salary
$54,000.00 - $78,000.00 /year
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 5

Workplace Documentation: 5