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Thermal Services Internship (Summer 2026) Job in Westerville, Ohio US
Monster
 
 
 
 

Job Summary

Company
Vertiv Corporation
Location
Westerville, OH
Industries
Government and Military
Job Type
Full Time
Employee

Thermal Services Internship (Summer 2026)

About the Job

Job Description

POSITION SUMMARY

We are seeking a dynamic and motivated individual to join our Service team as a Services Intern. This internship offers hands-on experience across service delivery, customer support, and operational processes within our organization. The ideal candidate is customer-focused, adaptable, and possesses strong communication, analytical, and problem-solving skills.

Preferred experience: Candidates with solid Power BI skills, including the ability to build dashboards and reports, are strongly encouraged to apply.

RESPONSIBILITIES


* Assist in providing frontline customer support through various channels. Address customer inquiries, troubleshoot issues, and escalate complex cases as needed.
* Support service delivery processes to ensure timely completion of service requests.
* Assist in maintaining accurate records and documentation related to service activities, including service requests, customer interactions, and service delivery metrics.
* Participate in quality assurance activities to ensure service delivery meets established standards and customer expectations.
* Learn about our products and services to provide effective support and assistance to customers.
* Utilize Power BI (preferred) to support data visualization needs, such as building dashboards, generating reports, and helping the team monitor key service metrics.

QUALIFICATIONS


* Must be pursuing a degree in Business Administration, Customer Service, Data Analytics, or a related field.
* Excellent written and verbal communication skills.
* Demonstrated work ethic and strong attention to detail.
* Strong analytical and critical-thinking skills.
* Ability and willingness to learn in a fast-paced environment and produce high-quality work.
* Collaboration and teamwork skills.
* Preferred: Solid Power BI experience, including the ability to create dashboards, reports, and data visualizations.

PHYSICAL & ENVIRONMENTAL DEMANDS

No special physical requirements.

TIME TRAVEL REQUIRED

None.

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES


* Customer Focus
* Operational Excellence
* High-Performance Culture
* Innovation
* Financial Strength
OUR BEHAVIORS


* Own It
* Act With Urgency
* Foster a Customer-First Mindset
* Think Big and Execute
* Lead by Example
* Drive Continuous Improvement
* Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual o

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjY5OTg1LjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t
 
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