Job Description
Hydraulic Repair Lead
Triad Technologies
Vandalia, OH
Position Overview
The Hydraulic Repair Lead is a working lead responsible for owning the day-to-day performance of the hydraulic repair operation. This role combines technical leadership, customer responsiveness, and operational accountability with approximately 50% hands-on repair work. The Hydraulic Repair Lead oversees repair evaluation, quoting, delegation of work and guidance to a repair Technician while collaborating with an internal Tech Desk for parts research, order entry, and invoicing. This role is accountable for repair quality, turnaround time, margin performance, customer satisfaction, and may support department and business needs through additional tasks, as assigned. This is a full-time position, M – F, 8:00am to 4:30pm.
Key Responsibilities
Repair Ownership & Leadership
Serve as the primary owner of the hydraulic repair workflow from intake through invoicing
Assign work, set priorities, and provide technical guidance to the Repair Technician
Ensure repairs are completed safely, correctly, and in alignment with customer expectations
Act as escalation point for complex repairs or customer issues
Evaluation, Quoting & Customer Support
Evaluate incoming hydraulic components to determine repair scope and feasibility
Develop accurate, timely repair quotes including parts, labor, and lead time
Communicate repair findings, recommendations, and timelines to internal teams
Ensure customer approvals are obtained prior to work execution
Parts Research & Procurement
Research hydraulic components, seals, and replacement parts to support repair activities
Identify equivalent or alternate parts when OEM components are unavailable
Identify and ensure correct parts are sourced
Order Entry, Tracking & Invoicing
Track repair job status and ensure timely progression through the repair process
Verify completed work, labor hours, and parts used prior to invoicing
Ensure repair jobs are invoiced promptly upon completion
Hands-On Repair Work (approximately 50%)
Perform hydraulic repairs as needed, including troubleshooting, disassembly, reassembly, and testing
Support the Repair Technician during high workload periods or complex jobs
Complete internal inspections/repair for hose crimpers, as needed
Complete internal inspection for damaged products received, as requested.
Quality, Safety & Continuous Improvement
Ensure compliance with safety procedures and company standards
Monitor repair quality and reduce rework or repeat failures
Identify opportunities to improve repair processes, quoting accuracy, and turnaround time
Qualifications
Required Skills & Qualifications
High School diploma or equivalent
3+ years of hands-on hydraulic repair or industrial equipment maintenance experience (preferred)
Strong understanding of hydraulic components, seals, and systems
Experience evaluating repairs and developing quotes
Ability to research parts and interpret technical documentation
P21 experience
Valid driver’s license
Enerpac Certification required upon hire (1 week of repair classes in Columbus, WI.)
Work Environment & Physical Requirements
Hands-on work in a shop environment with hydraulic components and industrial equipment.
Regular standing, lifting (up to 50 lbs), bending, and use of tools.
Occasional customer site visits may be required.
MRA is an Equal Opportunity/Affirmative Action Employer
