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Network Engineer II Job in Cincinnati, Ohio US

Network Engineer II

Cincinnati Children's Hospital Medical Center - Cincinnati, OH

Posted: 1/27/2026 - Expires: 2/26/2026

Job ID: 293129015

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Job Description

Join the nation's top pediatric hospital and play a vital role in advancing world-class care through cutting-edge technology. At Cincinnati Children's, you'll be responsible for building and maintaining the day-to-day operation of our critical computer networks-including intranet, extranet, local area networks (LAN), and wide area networks (WAN). This position requires strong conceptual and hands-on technical expertise, developed through direct experience, to deliver innovative network solutions that support patient care, research, and discovery. You'll apply your skills to solve complex challenges, work independently with moderate guidance, and contribute to the ongoing advancement of our wired and wireless infrastructure, VPN access, and remote site connectivity.

Please note: The position offers a hybrid work arrangement, combining three days on site with two days remote each week. Specific days may vary depending on project and team requirements.

JOB RESPONSIBILITIES

Project Management

* Participate in the design, development, and implementation of new or enhanced network infrastructure requests.
* Identify the appropriate resources needed to complete small projects.
* Support communication between internal and external stakeholders on project-related issues and developments.
* Assist in developing and managing project plans.
* Determine the scope and complexity of small to mid-sized projects.
* Collaborate with cross-functional teams to ensure successful outcomes.

Analysis

* Analyze, design, implement, and maintain moderately complex network infrastructure solutions to improve clinical care and patient management.
* Support network infrastructure testing and document testing outcomes.
* Develop and implement technical solutions.
* Create, write, and prepare complete user and technical documentation.
* Review existing documentation, providing corrections and enhancements.
* Apply development lifecycle processes, operating procedures, and documentation standards when implementing and supporting solutions.

Technical Support

* Provide technical support and problem-resolution assistance for production and process issues.
* Troubleshoot and interpret error messages to resolve issues.
* Identify required resources to resolve minor to mid-sized technical problems.
* Implement solutions using appropriate Change Control methods.
* Serve as a resource and liaison between Cincinnati Children's departments and Information Services.
* Support departmental efforts to enhance customer satisfaction.
* Monitor and evaluate system performance and functionality to prevent potential issues.
* Gather information for future development needs or feasibility studies.
* Participate in on-call support rotation, handling incident resolution and problem determination.

Customer Service

* Deliver outstanding end-user support and monitor Service Level Agreements (SLAs) for incident management.
* Collaborate with other areas to ensure customer-centered incident management and resolution.
* Adhere to and promote change management policies and procedures.
* Model strong customer service behavior, including timely and effective follow-up with customers.

Knowledge & Development

* Expand knowledge and skills through cross-training, literature review, department meetings, and vendor education.
* Develop and maintain positive internal and external relationships.
* Motivate others and encourage teamwork, fostering a collaborative environment.
* Deliver oral and written presentations.
* Conduct and participate in instructional seminars.
* Gain expertise in several Cincinnati Children's comp

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ4Njc0LjEwNTA4QGNpbmNpbm5hdGljaGlsZHJlbnNjb21wLmFwbGl0cmFrLmNvbQ

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 5

Workplace Documentation: 5