An official State of Ohio site. Here’s how you know
Live Chat
Contact

Customer Service Assistant/ Office Clerk Job in Reynoldsburg, Ohio US

Customer Service Assistant/ Office Clerk

22nd Century Technologies, Inc - Reynoldsburg, OH

Posted: 1/29/2026 - Expires: 4/29/2026

Job ID: 293134916

Print 

Job Description

Job Title: Customer Service Assistant/ Office Clerk

Location: Reynoldsburg, 43068, OH

Pay Rate: $16.00/hr. on w2 without benefits

Duration: 11+ months (possible extension)

Shift Timing: 8:00 AM - 12:00 PM hrs / week

Role & Responsibilities:

Respond to inquiries and complaints regarding newborn screening laws, policies, and procedures.

Contact hospitals and medical providers to update missing or inaccurate demographic information.

Process requests for newborn screening records and track resolution of specimen issues.

Maintain and update data systems, including courier shipments, kit orders, and eReports registrations.

Prepare quarterly reports for hospital submitters.

Perform clerical tasks such as scanning, filing, mailing, and generating labels.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
86117043
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 4