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Lead Process Engineer (Business Process Risk Identification) Job in Cleveland, Ohio US
Monster
 
 
 
 

Job Summary

Company
KeyBank NA
Location
Cleveland, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
2+ to 5 Years
Job Reference Code
86204290

Lead Process Engineer (Business Process Risk Identification)

About the Job

Location:
4910 Tiedeman Road, Brooklyn Ohio

Job Summary:

The Business Process Risk Identification (BPRI) Lead Process Engineer collaborates with cross-functional teams across Key to document unique business process (UBP) workflows and dependencies from standard operating procedures, subject matter experts, and Key systems of record. The Lead Process Engineer identifies process optimization and risk mitigation opportunities through Key's structured BPRI program methodology. The Lead Process Engineer supports BPRI Sprint Execution activities for several UBPs concurrently, including, stakeholder mobilization, process discovery, risk and control analysis, the identification of gaps and opportunities, and ongoing documentation refresh requirements, ensuring program alignment with organizational objectives and BPRI Program requirements.

Essential Functions

Applies process development and engineering expertise to create innovative, long-term solutions focused on both client and employee experience.
Supports programs and leads projects targeting core business processes to achieve strategic goals such as enhanced client/employee experience and value realization (expense reduction and revenue growth).
Engages with key stakeholders to assess and implement new technologies and processes that improve efficiency and consistency.
Creates and maintains documentation used to evaluate current processes and design future-state recommendations.
Uses tools such as process mapping and process mining to assess process capability and identify improvement opportunities; communicates findings to stakeholders to inform specifications and improvements.
Leverages technical documentation, specifications, and project artifacts to enhance monitoring, resiliency, and system availability.
Collaborates with cross-functional teams to foster a culture of openness and inclusivity, ensuring delivery of expected outcomes and value.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

Bachelor's Degree in computer science, Operational Excellence, Business Administration, or a related discipline, or equivalent experience (preferred)

Work Experience

Minimum 5 years of experience in business analysis and/or process engineering (required)
Experience working with cross-functional teams and senior leadership (preferred)
Background in IT or experience working with technology teams (preferred)
Familiarity with Agile, Lean, or Six Sigma methodologies (preferred)
Business Risk and Controls (preferred)
Third Party Management (preferred)

Skills

Strong process engineering and problem-solving skills
Experience leading process improvement projects
Ability to engage stakeholders and drive change
Proficient in process mapping, mining, and documentation
Familiar with process engineering tools and simulations
Strong communication, facilitation, and presentation skills
Skilled in cross-functional collaboration
High technical acumen and attention to detail
Analytical Thinking - Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Systems Thinking - Knowledge of the critical interdependencies among individual system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results.
Change Agility - Knowledge of the necessity to adapt self and team to evolving business needs; ability to develop and implement new ideas and initiatives that improve the organization's performance in light of new requirements.
Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Resilience - Knowledge of different types of resilience and its importance; ability to pursue goals with drive and energy in the face of resistance.
Excellent communication skills, both writing and presenting; can organize material for brevity, persuasiveness, and impact; can communicate to different levels of management effectively.

Core Competencies

All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

Occasional travel to include overnight stay.

Driving Requirements

Ability to occasionally operate a motor vehicle with a valid driver's license.

Certain primary locations are preferred for the position and if selected candidate is near certain KeyBank facilities, then the person will work partially from an office location.

COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 02/12/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com

#LI-Remote

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
 
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