The Product Engineer acts as the technical liaison between the Engineering and Sales departments, primarily focused on Custom solutions. In conjunction with the Sales Coordinator, the Product Engineer will work with proposals and quotations (RFPs, RFIs and RFQs). The Product Engineer researches, collects, and reports information on the ability and capacity of company products and competitor’s products. The position aids in the design and development of equipment and systems, and the redesign of existing systems to fulfill the needs of customers. The Product Engineer is responsible for providing equipment functionality and capability reports to the Sales team.
Authority Statement
The Job Title listed empowers the Incumbent with the authority to execute all duties and responsibility listed below. In the event of a conflict of authority, the Incumbent shall elevate to direct supervisor for resolution.
Duties and Responsibilities
- Extensive work on the computer, conducting thermal calc, costing, quotes, preliminary drawings
- Prepares technical white papers for special equipment options
- Technical liaison between the Engineering and Sales departments
- “Go to” person for the Sales team on technical clarification
- Assist Marketing Dept to define “Unique Selling Points” of the company products and create comparison chart against competitor’s products
- Assist Marketing Dept in producing marketing materials and sales tools
- Researches information on competitor products and report any new products or offerings from the competitors to the Sales, Marketing and Engineering team
- Aids in design, development and redesign of equipment
- Handover “sold jobs” to Engineering
- Work with Sales team to prepare quotations
- Performs cost estimation for proposals, generate technical specification and/or preliminary drawings in conjunction with Sales team
- Reviews customer SOW/RFQ to determine the technical solutions and confers with Engineers, Managers, and Sales team to discuss projects and technical strategies
- Prepares reports, as required, on equipment functionality and capability
- Initiate and/or manage research and development projects
- Assist in the development of the thermal calculation and budget calculation tools
- Additional responsibilities as determined by the Inside Sales Manager
- Occasional travel to provide technical consultation to potential customer and/or sales representatives
Qualifications
- Preferred- sales experience with industrial equipment
- Preferred- experience working with Environmental Test Chambers or related equipment (i.e. sales, engineering or service)
- Mechanical and technical aptitude
- Preferred: extensive knowledge of the manufacturing process of test chambers, including the designing of sheet metal and structural weldments; Preferred- mechanical design experience
- Preferred-Engineering degree with related industry experience
- Possession of intermediate skills in Microsoft Office: Word, Power Point, Excel
- Knowledge in AutoCad and/or Solid Works and/or SAP software will be an advantage
- Excellent verbal, written, and interpersonal communication skills
- Ability to organize and manage multiple projects to meet deadlines
- Initiative in applying problem solving skills
- Ability to effectively work independently and as a team member
Working Conditions*
Periodic stationary work with frequent movement throughout the facility to access chambers, files, office machinery, etc. While working at a desk and a computer screen for extended periods of time. Associates must be able to manually enter data to the computer system and understand the screen and images that appear. Frequently lifting and carrying up to 10 lbs. and occasionally lifting up to 50 lbs. Use of hands to hold, lift and handle materials with occasional climbing, bending and squatting. Periodic travel may be involved. When traveling, significant portions of travel time (both car and air) may involve extended sedentary periods. Subject to weather and adverse driving conditions when outside.
Direct Reports: NO
FLSA: Non-exempt | Full-Time 40 hours/week
*Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions*
