Hudson Heating Company is a family owned HVAC business, serving the community since 1957.   We are in search of a team player who is looking for a long term commitment to a steadily growing company.  We firmly believe that our company is only as good as the people we employ.  Therefore, hiring only the best team members is essential for our success.  As a result of hiring the very best; we have established a great team, who provides unmatched value to our clients.  A team who is dedicated to exceeding the expectations of our clients and creating long-term relationships.  Hudson Heating values each team member and rewards them for a job well done......join us!

Ideal candidate will have the following:

•   Office experience, ideally in a similar field
•   Desire and drive to become familiar with the HVAC industry
•   Excellent communication and customer service skills
•   Outstanding phone etiquette
•   Ability to multi-task and change tasks and priorities without getting overwhelmed
•   Willing to take on new responsibilities with time and continually learn
•   Self-motivated, able to work independently and with a team to meet deadlines and prioritize constantly changing demands
•   Internet and research skills
•   Proficiency in Microsoft Word, Excel, and Outlook
•   Experience with scheduling for a small group of employees
•   Experience ordering needed materials, scheduling deliveries
•   Experience with accounts payable/receivable
•   A self-motivated Solutionist

Job Description:

•   Answer phones quickly and courteously
•   Communicate clearly, precisely and in a friendly manner
•   Take and deliver messages as appropriate.  Ensure messages are received and follow-up as needed
•   Schedule and reschedule appointments to meet the needs of our clients
•   Write contracts, create estimates from contracts, invoice projects
•   Organize and maintain company records, project files, contracts, spreadsheets and personnel records
•   Maintain office/project calendar
•   Printing, scanning, organizing, faxing, filing and emailing
•   Schedule clients for seasonal routine maintenance
•   Dispatch field technicians in relation to the job opportunity and the ability of the technician
•   Prepare work orders for the field technicians, review work orders for accuracy, and enter the invoices into the computer database
•   Order parts as needed for clients or restocking purposes

We are proud to offer:

•   Competitive hourly salary
•   Paid vacation
•   Health Benefits
•   Spif (Special Payment Incentive)