Job Title: Flex Production Technician

Location: Cleveland, OH
Employment Type: Full‑time, Non‑Exempt
Schedule: 1st, 2nd, and 3rd shifts available (shift differential for 2nd and 3rd shifts)

Position Summary

The Flex Production Technician is a highly adaptable, cross‑trained manufacturing role designed to support production continuity, workforce flexibility, and operational stability. This position is critical for maintaining output during staffing gaps, production ramp‑ups, and fluctuating demand.

Employees in this role are expected to develop proficiency across multiple production functions within their assigned work area and progressively cross‑train across additional areas as needed. The role follows a structured, skill‑based progression model with multiple levels. Advancement is earned through demonstrated competency, training completion, and sustained performance—not length of service.

Flex Technician Progression Levels

Flex Technician I – Entry Level

• All new Flex Technicians begin at this level
• Develop proficiency in multiple core production functions
• Actively complete required training competencies
• Provide operational coverage under guidance from leads or trainers
• Begin exposure to cross‑training opportunities

Flex Technician II – Intermediate Level

• Demonstrate proficiency across most or all functions within the assigned area
• Complete required training for advancement
• Actively cross‑trained across multiple production areas
• Independently support staffing gaps and ramp activity
• Serve as a functional resource during work area transitions

Flex Technician III – Advanced Level

• Demonstrate advanced proficiency across all functional areas
• Fully cross‑trained across production areas
• Provide critical coverage during high‑impact staffing gaps and production disruptions
• Serve as backup line support during high‑volume periods or leadership absences
• Support onboarding, job shadowing, and knowledge transfer for new employees

Advancement between levels is competency‑based and contingent upon documented training completion, demonstrated skills, and operational readiness.

Key Responsibilities

• Develop and maintain proficiency in all required production functions
• Progressively cross‑train across work areas to support operational flexibility
• Rotate between work areas, roles, and shifts based on business needs
• Support staffing stabilization during absences, turnover, and demand surges
• Perform work in accordance with standard operating procedures, quality standards, and safety requirements
• Partner with supervisors, leads, and trainers to ensure smooth role transitions
• Contribute to continuous improvement initiatives and training effectiveness
• Maintain a clean, safe, and organized work environment

Required Qualifications

• High school diploma or GED
• Manufacturing, production, or warehouse experience preferred
• Demonstrated ability to learn multiple job functions
• Strong attendance, reliability, and professionalism
• Ability to follow instructions and safety protocols

Preferred Qualifications

• Prior experience in a cross‑trained or flexible workforce role
• Familiarity with job rotation, standardized work, or lean manufacturing principles
• Experience using production, quality, or inventory/ERP systems

Physical & Work Environment Requirements

• Ability to stand for extended periods and perform repetitive tasks
• Ability to lift up to 20 pounds, with or without reasonable accommodation
• Willingness to work overtime, weekends, or alternate shifts as business needs require

Role Expectations

• High degree of flexibility, accountability, and engagement
• Active participation in ongoing training and skill development
• Advancement based on competency mastery and performance

Compensation & Benefits

• Competitive hourly pay based on experience and skill level
• Shift differentials for evening and overnight shifts
• Benefits may include paid time off, health coverage, retirement options, tuition reimbursement, mentorship, and training opportunities