The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping staff within a healthcare, long-term care, or assisted living facility. This role ensures that the facility is clean, sanitary, and well-maintained by supervising staff, managing cleaning schedules, and adhering to infection control protocols. The Housekeeping Supervisor plays a vital role in creating a safe, welcoming, and comfortable environment for residents, staff, and visitors.

Key Responsibilities:

• Supervision of Housekeeping Staff:

  • Lead and supervise the housekeeping team, providing training, support, and guidance to ensure high standards of cleanliness and safety.
  • Create work schedules for the housekeeping staff, ensuring adequate coverage for all shifts and areas of the facility.
  • Monitor the performance of housekeeping staff, conducting regular evaluations, providing feedback, and addressing performance issues as needed.
  • Assist in the hiring and onboarding of new housekeeping employees.

• Facility Cleanliness and Sanitation:

  • Ensure that resident rooms, common areas, dining areas, and offices are cleaned and sanitized according to established cleaning protocols.
  • Inspect the facility regularly to ensure cleanliness standards are met and address any areas that need improvement.
  • Assist in cleaning when necessary to ensure all areas are maintained in a timely and thorough manner.
  • Oversee the deep cleaning of specific areas, as required, and ensure adherence to infection control protocols, especially in high-risk areas.

• Supply and Equipment Management:

  • Monitor inventory levels of cleaning supplies and linens, placing orders as necessary to ensure that staff has the materials needed to perform their duties.
  • Ensure proper use and maintenance of cleaning equipment, such as vacuum cleaners, floor scrubbers, and other cleaning tools.
  • Maintain accurate records of supply usage, inventory, and cleaning schedules.

• Safety and Compliance:

  • Ensure compliance with all local, state, and federal regulations regarding health, safety, and sanitation standards.
  • Implement and enforce safety protocols, including the proper use of cleaning chemicals, PPE, and equipment.
  • Conduct training sessions on safety, cleaning procedures, and infection control for housekeeping staff.
  • Report any maintenance or safety issues to the appropriate department to ensure the facility remains safe for residents, staff, and visitors.

• Resident and Staff Relations:

  • Respond promptly and courteously to housekeeping requests from residents, staff, and families, ensuring high levels of customer satisfaction.
  • Address any complaints or concerns related to cleanliness and work to resolve issues quickly and professionally.
  • Maintain open communication with nursing staff and other departments to coordinate cleaning activities that may impact resident care.

• Education: High school diploma or equivalent required. Post-secondary education in hospitality, business management, or a related field is a plus.
• Experience: Minimum of 2-3 years of experience in housekeeping, preferably in a healthcare or hospitality setting. Previous supervisory experience is highly desirable.
• Skills:
  • Strong leadership and team management abilities.
  • Knowledge of cleaning techniques, safety standards, and infection control protocols.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal skills.
  • Ability to manage and prioritize multiple tasks in a fast-paced environment.

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People-Centered Rewards:

• Health benefits including Medical, Dental & Vision
• 401k with company match
• Early Pay via Tapcheck!
• Pay up to $17.00/hour
• Employee Perks & Discount program
• PTO + Company Holidays + Floating Holidays
• Referral Bonus Program
• Mentorship Programs
• Internal/Upskilling Growth Opportunities
• Continued Education Loan Repayment Program powered by Clasp