Job Description
HIGHLAND COUNTY COMMUNITY ACTION, ORG., INC.
OUTREACH WORKER
Full Time Position
The primary responsibilities of this position include identifying and assisting individuals and
families within Highland County who may qualify for services offered through Highland County
Community Action Organization, Inc. (HCCAO), but are currently underserved or not receiving
assistance. The Outreach Worker will inform community members about available programs and
help connect eligible individuals with services such as HEAP, Emergency Rent Assistance, Food
Pantry services, Homeless Assistance, and Minor Needs Assistance. This position will utilize the
OCEAN system and other client contact sources to identify potential clients and coordinate
services. The Outreach Worker will also promote HCCAO, Inc. services within the community
through outreach efforts, partnerships with other agencies, and participation in community
events. Home visits may be conducted when appropriate to assist clients in accessing services.
The position is primarily based at the Greenfield facility but may require travel to the Hillsboro
facility and other locations throughout Highland County. Position requires that services be
provided in accordance with the Agency Mission, the Promise of Community Action, and the
current HCCAO Strategic Plan.
This full-time position is 40 hours per week and offers a fringe benefit package that includes 14
paid holidays, personal leave, vacation and sick leave accrual. Other benefits offered include
Health, Vision, Dental, Life Insurance, as well as a 401k retirement plan.
Applicants must possess a high school diploma or equivalent, with previous experience in social
services, outreach, or case management preferred. Applicants must demonstrate strong
communication and organizational skills, the ability to work effectively with individuals from
diverse socioeconomic backgrounds, and the ability to maintain confidentiality when handling
sensitive client information. Basic computer skills, including Microsoft Word and Excel, are
required. Applicants must possess a valid Ohio Driver’s License, have reliable transportation,
and maintain automobile liability insurance. Travel throughout Highland County will be
required.
Interested persons can obtain a complete job description and complete an application or mail a
resume to HCCAO, North High Business Center, 1487 North High Street, Suite 500, Hillsboro,
Ohio 45133. Job will remain open until filled.
