JOB SUMMARY

The essential job function is to be responsible for planning, directing and coordinating all hospital development and professional education programs. Provides administrative direction to the Hospital Services team to maximize donation potential in assigned hospitals. Sets the overall tone and direction of hospital development  efforts by Life Connection of Ohio (LCO) staff.

KEY RESPONSIBILITIES - Essential Duty or Function

1. Maintains the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment.
2. Manages the Life Connection of Ohio hospital development program. Ensures hospital education programs and marketing activities are in support of the donation process in all hospitals within the LCO service area and are designed to create and maintain a positive image and presence for LCO. 
3. Through evaluation of hospital performance data, and guided by LCO policy, assists staff in developing tailored hospital strategic plans for each hospital and oversees implementation of plans to ensure all goals and needs are met.
4. Evaluate department performance and establish measurable goals to ensure the organization is maximizing the donation opportunities in our hospitals. 
5. Ensures all LCO service-area hospital policies are supportive of organ donation and tissue donation.  In collaboration with the Quality Department, develops methods and tools to assess donor potential and prioritize hospital service efforts.
6. Provides direct supervision to and Hospital Donation Specialist. Provides indirect supervision to all LCO employees who perform hospital development.
7. Coordinates professional growth of assigned staff. Recommends recruitment of potential staff applicants; counsels, reviews performance of assigned staff.
8. Participates in field observation to provide feedback to hospital donation specialists. 
9. Establishes and maintains process improvement and data development projects.
10. In collaboration with the Director of Hospital Services, directs the training and development assigned staff to retain motivated professional workforce for LCO.
11. Establishes and maintains positive and effective communication tools with medical professionals and hospital leadership.
12. Directs the training and development of assigned staff to retain a motivated professional workforce for LCO. Develops and maintains the training plan and competencies for the team.
13. Maintains current knowledge of industry standards and changes in industry regulations and communicates the changes with staff and leadership.
14. Held accountable to donation rates as outlined within the LCO strategic plan. 
15. Fulfills additional individual and departmental directives, obligations and responsibilities, as designated.
16. Maintains current knowledge of industry standards and changes in industry regulations and communicates the changes with staff and leadership.
17. Develops and maintains oversight of intradepartmental training and education, including preceptorship, case study presentation, and learning event participation.

Education Requirements

RN or bachelor’s degree in medical related field required.  Master’s Degree is preferred. Other professional certifications and previous work experience will be considered.

Experience

5 years related experience in a clinical setting, 3-5 years leadership experience preferred

Skills and Abilities

Thorough knowledge of word processing, spreadsheet and office automation.

Working knowledge of media

Exposure to “not for profit” organizations helpful.

Licenses or Certificates
N/A

SUPERVISION

Reports directly to the Regional Vice President 

SUPERVISION EXERCISED

Provides direct supervision to Hospital Donation Specialists I and Hospital Donation Specialists II. Provides indirect supervision to all LCO employees who perform hospital development and support.

Working Environment

Work environment varies from office to home office environment to clinical practice areas.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

PHYSICAL DEMANDS 

ADA

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Life Connection of Ohio are expected to perform tasks as assigned by Life Connection of Ohio supervisory personnel, regardless of job title or routine job duties.