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EBA Technical Business Analyst I Job in Cincinnati, Ohio US

EBA Technical Business Analyst I

Cincinnati Children's Hospital Medical Center - Cincinnati, OH

Posted: 3/20/2026 - Expires: 4/19/2026

Job ID: 293294791

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Job Description

As an EBA Technical Business Analyst in Software Engineering at Cincinnati Children's, you will play a key role in building and enhancing innovative web-based applications that power critical operations across the organization. From supporting end-to-end testing to driving user adoption, you will be at the center of delivering technology solutions that make a real impact. You will gain hands-on exposure to Clinical and Operational software within Information Services, while developing a deep understanding of how technology drives success at every level.

At Cincinnati Children's, your curiosity, problem-solving mindset, and passion for continuous improvement won't just support systems - you'll help shape the future of how we deliver care, empower our workforce, and transform pediatric healthcare.

JOB RESPONSIBILITIES

Summary

* Has conceptual knowledge of theories, practices and procedures within their discipline.

* Follows the parameters of defined policies, procedures and practices with guidance.

* Analyze, design, support, maintain, enhance, and implement systems and solutions with low complexity that improves the business operations and employee experience of the medical center.

* Works on projects and tasks with guidance and direction from more senior level team members.

* Observe technical analysts and business systems analysts working with the end user community to learn how to develop requirements for system solutions.

* Addresses production support, application configuration and enhancements with direction from senior level team members as needed.

Development

* Conceptually understands how to analyze, design, implement, and maintain systems and procedures.

* With guidance, assists in system testing and technical documentation.

* Observes Technical Reviews.

* Utilizes Development lifecycle process and documentation to implement and support system solutions.

Production Support

* Provides technical support and problem resolution assistance for production and process issues.

* Seeks guidance to troubleshoot and decipher error messages.

* Assists with the appropriate Change Control methods to implement system solutions.

* Supports departmental efforts to improve customer satisfaction.

* Monitors system performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies.

Customer Service

* Provides end-user support.

* Monitor SLA's and escalates as needed.

* Adhere to and promote continual adoption of change management policies and procedures.

* Model outstanding customer service behavior, including timely and effective follow-up with customers.

Miscellaneous

* Develop knowledge and professional skills through cross-training, literature and attendance at department meetings and vendor education.

* Develop and maintain positive relationships.

* Works well with others and fosters a positive team environment.

* Participate in instructional seminars.

* Continued development on Cincinnati Children's computer-based systems.

JOB QUALIFICATIONS

* Bachelor's degree in a related field OR equivalent combination of education and experience

* 0+ years of experien

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc0MzAwLjEwNTA4QGNpbmNpbm5hdGljaGlsZHJlbnNjb21wLmFwbGl0cmFrLmNvbQ

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
N/A
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 4
Graphic Literacy: 4

Workplace Documentation: 5