An official State of Ohio site. Here’s how you know
Live Chat
Contact
ODJFS Logo in OMJ Seeker Header

in
Eligibility/Referral Supervisor 1 Job in Zanesville 43701, Ohio US

Eligibility/Referral Supervisor 1

Muskingum County Job & Family Services - Zanesville, OH 43701

Posted: 3/20/2026 - Expires: 4/19/2026

Job ID: 293295216

Report this job
Apply Now
Print 

Job Description

MUSKINGUM COUNTY JOB & FAMILY SERVICES

POSITION OPPORTUNITY
CLASSIFICATION: ELIGIBILITY/REFERRAL SUPERVISOR 1

BASE SALARY: $26.03 per hour
PAY RANGE: 32
DIVISION: Human Services
JOB LOCATION: 445 Woodlawn Avenue Zanesville, Ohio 43701
HOURS OF WORK: Flexible between 7:00 am to 5:00 pm; M thru F
EFFECTIVE: Immediately

Apply by: Mail: Human Resources Manager
Muskingum County Job and Family Services
or 445 Woodlawn Ave./P.O. Box 100
Zanesville, Ohio 43702-0100
E-mail: Muskingum.HR@jfs.ohio.gov

Date Posted: March 23, 2026 Deadline to Apply: March 27, 2026

 Cover Letter & Resume are required.
 Insufficient documentation may disqualify candidate from applicant pool.
 Must be able to pass a drug test, physical and criminal background investigation.
Type of Position
[X] Exempt [X] Classified [X] Permanent [ ] Part Time
[ ] Bargaining Unit [ ] Unclassified [X] Full-Time [ ] Intermittent
INTERNAL / EXTERNAL POSTING Muskingum County Job & Family Services is an Equal Opportunity Employer

JOB DUTIES:
Supervises one (1) on-going IM/Customer Service Unit. Schedules, assigns, & reviews work.
Reassigns work and develops plans for redistribution of work as necessary or in times of worker absence. Approves/Disapproves leave requests. Administers lower-level discipline. Recommends higher level discipline to higher level administration. Interviews in conjunction with Human Resources Manager potential new employees and make recommendations to higher level administration. Assists with the development, implementation, and enforcement of agency policies and procedures. Responds to inquiries from public regarding Public Assistance. Assist staff in dealing with irate and hostile clients. Reviews of case situations.
Make presentations concerning the department to outside agencies or groups. Conduct interviews and determines eligibility in the absence of regular staff and/or in peak periods. Compiles information and assists staff in preparing cases for State Hearings. Represents agency at County Conferences and State Hearings.
Attend meetings, conferences, workshops, and other training sessions as necessary. Completes RMS validations as an observer. Monitors and advise staff on RMS corrections and accuracy. Performs other duties and/or special projects as assigned.
MINIMUM QUALIFICATIONS:
• Degree preferred or equivalent experience, certificates, or related coursework; or Supervisor/Leadership experience
• Demonstrates a strong working knowledge of public assistance programs, including Medicaid, SNAP, and OWF.
• Valid driver’s license and ability to travel as needed for community/employer engagements.
• Strong use of technology and able to adapt to the ever-changing evolution of technology.
• Strong written and verbal communication.
• Professional discretion and decision making.
• Able to establish and maintain positive working relationships with staff, community partners, and the public.
• Ability to work flexible hours as assigned.
• Ability to adapt and succeed in a changing work environment.
• Critical thinker that analyzes challenges and finds solutions quickly.
• Demonstrated ability to supervise others' work and projects.
Or education, training and/or experience in an amount equal to the Minimum Qualifications stated above.

Contact Information

Email:
Apply by Email
Mailing Address:
Muskingum County Job & Family Services
Human Resources Manager
445 Woodlawn Ave./P.O. Box 100
Zanesville, OH 43702-100

Job Summary

Employment Type:
Full Time Employee
Job type:
Regular Employment
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Work Shift:
First
Job Reference Code
43701
Salary
$26.03 - $0.00 /hour
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
N/A