POSITION OBJECTIVE
Working under the general direction of the Executive Director of Alumni Relations, the position of the Assistant Director of Alumni Relations and Outreach will direct, manage, and oversee a comprehensive alumni engagement program for the School of Medicine and its 16,000+ alumni from all programs which will also include friends of medicine and current parents of medical students. Duties will include working collaboratively and strategically with alumni relations colleagues across the university. Additional partnerships include but are not limited to donor relations, University Marketing and Communications, alumni volunteers, program volunteers, medical alumni board members, and leadership and faculty within the School of Medicine. The assistant director position will oversee and manage events, publications, and programs for advancement initiatives, as well as managing engagement efforts: carrying their own portfolio of alumni relations prospects--totaling 500 prospects. The assistant director works closely with the executive director of alumni outreach, vice dean for development, executive team, and all directors to assist with intersection of moving alumni from engagement to donors for increasing major gift fundraising. The assistant director will develop lasting relationships with alumni, donors, volunteers, and School of Medicine faculty and will plan engagement activities and events which will include executing stewardship activities to recognize and engage medical alumni, donors, and friends to encourage their financial support.
ESSENTIAL FUNCTIONS
- Implement and manage customized engagement and stewardship strategies for a portfolio 500+ alumni and donors. Identify and plan opportunities to engage alumni and donors annually with communications, visits, calls, and/or events as appropriate within the medical school and in relation to the various medical school educational tracts, while advising on the best ways to do so. Partner with executive director of alumni outreach, major gifts officers, and other development colleagues as necessary and oversee customized alumni activities based on current initiatives and relationships at the School of Medicine. Direct and execute engagement and stewardship outreach that works with the major gift cultivation efforts. (40%)
- Plan and manage School of Medicine alumni relations Homecoming weekend events, medical alumni board activities, regional travel events and other related activities that connect alumni and students to the School of Medicine that enhance overall philanthropic giving. Collaborate with development colleagues and other internal partners to engage alumni, students, faculty, friends and staff in creating engagement opportunities that will result in increasing volunteers, reunion giving initiatives/class scholarship program, and future engagement opportunities to foster philanthropy at the leadership level. Create and manage all content to be sent to constituents necessary for the advancement of all alumni related events. (30%)
- Manage and execute the alumni and donor activities, alumni networks (affinity programs) within all School of Medicine programs with cultivation and special events as needed that prepares them for lifelong affinity with the school and university. (15%)
- Provide oversight and manage execution of alumni, volunteers and prospect recognition and acknowledgments and other high-level correspondence from senior leadership. Serve as the point of contact for development colleagues to transition constituents from engagement to donors. (10%)
NONESSENTIAL FUNCTIONS
- Work with the University Marketing and Communication office, ensure marketing materials are created within university editorial and visual branding guidelines, such as direct mail pieces, alumni recognition materials, holiday cards, event notices, email, newsletters, and invitations. (5%)
- Perform other duties as assigned (<1%)
CONTACTS
Department: Frequent contact with the vice dean, major gift officers, annual fund senior director, procurement, dean's office staff, University Marketing and Communication team, and administrative staff.
University: Contact with the deans, president's and provost's office, university donor relations and events, other high level development officers, the Alumni Association, The Case Alumni Association, and School of Medicine specific faculty, and University Marking and Communication to exchange information.
External: Contact with high-level volunteers, donors, alumni and vendors at reginal and local hotels, restaurants and transportation companies representing the school of medicine and university.
Students: Direct contact with student employees, alumni board representatives, and volunteers to exchange information.
SUPERVISORY RESPONSIBILITIES
This position has no direct supervisory responsibility. Indirectly oversee the work of the coordinator and student employee for the alumni department.
QUALIFICATIONS
Experience: 3 or more years of experience in a development or administrative office, preferably development, with progressively increasing responsibilities, particularly in relationship building. Program and systems development and operational experience.
Education: Bachelor's degree required. Continued education in development or non-profit management highly desired.
REQUIRED SKILLS
- Strong writing and organizational skills
- High attention to detail in a dynamic work environment
- Project management skills
- Problem solving skills
- Highly level of self-motivation
- Excellent customer service
- Ability to manage a number of projects with minimal direction or supervision
- Strong work ethic. Ability to meet consistent attendance.
- Data analysis and budgetary skills
- Highest degree of professionalism, individual judgment, responsibility, organization and proactive effort
- Knowledge of or an ability to quickly learn software systems such as Microsoft Office Suite, Ellucian Advance, iModules, MailChimp, Survey Monkey, social media tools (Facebook, Twitter, Instagram) and Google apps such as Google Drive and Google Forms
- Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
- Ability to interact with colleagues, supervisors, and customers face to face.
- Willingness to learn and work with artificial intelligence (AI) tools and technologies.
WORKING CONDITIONS
Travel on occasion; some evening and weekend work as necessary relating to committee work and events. The employee will perform repetitive motion using computer mouse and keyboard to type.