Associate Director of Outreach, Recruitment, and Retention for the John W. Altman Center

Full-time

Fully On-Campus

Farmer School of Business, Oxford Campus

URL: https://miamioh.wd5.myworkdayjobs.com/en-US/miamioh-staff/job/Associate-Director-of-Outreach--Recruitment--and-Retention-for-the-John-W-Altman-Center_JR103898

Job Description Summary

The Associate Director of Outreach, Recruitment, and Retention leads student recruitment and engagement strategies for the John W. Altman Institute’s programs, including the Institute application process, the Living Learning Community (LLC), Altman Summer Scholars, and other experiential opportunities. This role focuses on building enrollment pipelines, improving student retention, and advancing the Institute’s visibility through coordinated outreach efforts. The Associate Director works in close partnership with the University Communications and Marketing (UCM) team to develop an annual marketing plan and aligned, brand-compliant marketing materials to support outreach efforts. The Associate Director contributes content ideas, messaging input, and storytelling concepts that highlight student experiences, program outcomes, and Institute impact.

Job Description

Key Responsibilities:

• Lead recruitment for all Institute programs (LLC, Scholars, internships, co-curricular experiences), developing and implementing outreach strategies, including targeted efforts to engage non-FSB students.    
• Partner with Admissions, Orientation, Honors College, academic advisors, Career Services, and local high schools to build diverse enrollment pipelines.
• Support student retention and engagement across all Institute programs.
• Coordinate the student ambassador program, including recruitment, training, and deployment for outreach events.
• Identify outreach and communication needs, collaborating with FSB Marketing and Communications to translate this into an annual marketing and communications plaContribute content, messaging input, and storytelling that highlight student experiences, program outcomes, and Institute impact to be used across web, social media, and print materials.
• Manage social media, digital content, and newsletters.    
• Support updates to the Institute’s website and digital assets in coordination with marketing partners, ensuring content accuracy and relevance.
• Support donor recognition, alumni engagement visibility, and external-facing communications.
• Use student participation and engagement data to support recruitment strategies and marketing initiatives.
• Produce insights and reports that support program growth, outreach activities, and student success stories.
• Work collaboratively with the Associate Director of Experiential Learning / outreach, recruitment and retention in order to meet Altman Institute goals. 

Minimum Qualifications:

Required:

• Bachelor’s degree.
• Three years of progressively responsible experience in student recruitment, enrollment management, outreach, or related program coordination, preferably in higher education.
• Demonstrated experience supervising staff, student leaders, or program teams.

Preferred Qualifications:

• Master’s degree in business administration, higher education administration, student affairs, or a related field.
• Experience managing student recruitment, retention, or co-curricular programs, including living learning communities or ambassador programs.
• Experience in marketing, communications, social media strategy, or digital content management.
• Familiarity with program assessment, reporting, and using participation data to inform strategy.
• Experience building relationships with prospective students, high schools, admissions offices, and community partners.
• Experience coordinating with alumni, mentors, or external partners to support outreach and recruitment initiatives.

Required Knowledge, Skills, and Abilities:

• Strong organizational and project management skills, with the ability to coordinate multiple programs, events, and campaigns simultaneously.
• Excellent written, verbal, and interpersonal communication skills.
• Experience using data and metrics to inform recruitment strategies, program outreach, or student engagement initiatives.

Additional Position Information (if applicable)

Required Application Documents: Please submit cover letter and resume.

Special Instructions (if applicable)

The salary range for this position is $60,000 - $70,000. You can direct questions about the position to the Executive Director of the Altman Institute, Suraj Maraboyina at marabos@miamioh.edu. Screening of applicants will begin two weeks from the posting date and continue until the position is filled.

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work

For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations

Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement

Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

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Equal Opportunity/Affirmative Action Statement

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

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