Job Coach Lead

Knox County Job & Family Services - Opportunity Knox

Objectives

Individual is responsible for overseeing the daily summer youth job readiness and employment activities for in-school youth, ages 14-18 years old. Provides guidance and support to Job Coaches and assists them in guiding and directing program participants in developing appropriate work habits to be successful in unsubsidized employment. Assists program participants in preparation for successful employment leading to self-sufficiency as well as assisting them with connections to local employers and/or educational programs. 

This is a seasonal contract position with no insurance benefits and varied hours – before and after program dates/times. Monday – Friday Program dates June 15, 2026 - July 24, 2026. Program hours 8:00 am – 12:00 pm. Will have administrative and preparation duties on a more limited basis ahead of program start date. 

Essential Functions

ESSENTIAL JOB FUNCTIONS:

·      Under the direction of the agency Supervisor, oversees Job Coaches as they provide work readiness and work activities for their assigned work crews. 

·      Assists agency program staff in coordinating worksite schedules and Job Coach assignments. 

·      Works with agency Supervisor and program staff to develop appropriate and meaningful work readiness activities and assists in training Job Coaches in working with summer youth participants. 

·      Assists participants in gathering work documents, as needed.

·      Assists program participants in navigating the OhioMeansJobs.com website. 

·      Travels between work sites providing assistance when needed.

·      Serves as back-up coverage for Job Coach call-offs and scheduled time off. 

·      Directs and supervises daily activities of youth participants, as needed.

·      Tracks and approves participant time records and enters participant data in system of record.

·      Provides meaningful feedback and guidance on work performance. 

·      Works with Job Coaches to develop and implement work improvement plans for youth participants.

·      Works in tandem with Job Coaches to assess youth participants’ skill mastery and ensure tracking for the OhioMeansJobs readiness graduation seal. 

·      Assists participants with coordinating public transportation to and from work sites, as needed. 

·      Attends and directs program training and program related meetings as scheduled. 

·      Miscellaneous/other duties as assigned.

Job Standards

Experience working with youth and young adults from at-risk populations. Ability to direct activities and re-direct behaviors and guide others in directing and re-directing youth behaviors. Must have a high school diploma or equivalent. A post-secondary degree in education, social services, or related field is desired, but not required. Must have a valid Ohio Driver’s License. Must be able to pass a background check and pre-employment drug screen. 

Supplemental Information

NON-ESSENTIAL JOB FUNCTIONS:

·      Performs related non-essential functions as needed.

I. JOB REQUIREMENTS

Equipment: Ability to operate a variety of office equipment such as, but not limited to, various microcomputers and components, printers, scanners, digital cameras, video projectors, hubs, switches, and modems. Ability to competently utilize a wide variety of 

computer and networking tools, software, and hardware. Individual uses appropriate personal protective equipment when necessary. Ability to operate a motor vehicle safely.

Critical Skills/Expertise:

·      Ability to work effectively with and communicate professionally with job coaches, participants, parents, employers, and agency staff;

·      Exhibits a professional appearance and demeanor; 

·      Ability to guide job coaches in managing youth participant work and behavior performance; 

·      Ability to be firm but kind when directing youth participants; 

·      Organizes and prioritizes work assignments;

·      Ability to organize and maintain information and paperwork;

·      Efficiently operates computer programs such as Outlook, SharePoint, Word, and Excel;

·      Ability to apply critical thinking, define and solve problems, collect data, establish facts, draw valid conclusions, and make sound decisions using judgment regarding youth program participants;

·      Thorough knowledge, adherence, and aptitude to follow federal, state, county, department, and workforce board policies and procedures, laws, and regulations;

·      Regular and dependable attendance;

·      Ability to work harmoniously with others;

·      Holds as confidential, all aspects of the job.

II. DIFFICULTY OF WORK

Work consisting of complex, varied, standardized and non-standardized tasks requiring application of numerous laws, rules, regulations, policies, and procedures. Individual must be able to professionally address and work with potentially irate customers.

III. RESPONSIBILITY

Individual is given general direction from Supervisor in following established practices and clear-cut policies. Work is reviewed in the process. Errors are generally readily detected in normal course of work by standard checking resulting in little or no difficulty in loss of time to correct. Oversees non-county WEP workers to ensure work is completed accurately and timely.

IV. PERSONAL WORK RELATIONSHIPS

 Contact is with co-workers, employees from public and private sector organizations and the public. 

V. PHYSICAL EFFORT AND WORK ENVIRONMENT

Physical Requirements: The physical requirements of the position include standing for extended periods. Ability to oversee and supervise light physical labor work of program participants and may include painting, mulching, planting, walking, cleaning, etc. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Physical Activity: The physical activity of the position is fingering, talking, hearing, listening, reaching, climbing, stooping, balancing, crouching, pushing, pulling, lifting and walking. 

Visual Activity: The minimum visual activity of the seeing job is close to the eyes.

Job Location: The minimum work conditions for the position indicate that the individual is exposed to working both inside and outside in all types of weather. Individual may be exposed to hazardous conditions such as harmful cleaning agents, chemicals, dirt, dust and body fluids.

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