This position will provide user support on company-supported computer applications and platforms, troubleshoot issues and advise on appropriate actions.

Roles & Responsibilities:

Respond to requests for assistance in person, via phone and email

Identify and escalate issues requiring urgent attention

Track and route problems and document resolutions

Install and configure application software and related hardware such as desktops, servers, and printers

Education & Experience Requirements:

Associate Degree in Information Technology

Active Directory experience

Basic network diagnostic skills

General Requirements:

Excellent customer service skills

Excellent oral and written communication skills

Ability to handle stressful situations

The ability to problem-solve alone and in a team environment

The ability to remain flexible with assignment priorities

GROB offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums

Application Information

Applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

To Apply: Complete online application at https://careers.grobgroup.com/GROBSystems/search/?createNewAlert=false&q=&locationsearch=Bluffton&optionsFacetsDD_department=  ;