Job Description
Senior Manager, Warehouse Operational Excellence - Westerville, OH
Vertiv is seeking a strategic, results-driven Individual Contributor to serve as Senior Manager, Warehouse Operational Excellence, leading transformation across multi-site warehouse and distribution operations. This is a hands-on, high-impact role for a leader with 7-10 years of progressive warehouse, distribution, or supply chain experience, including 5+ years driving operational excellence, process standardization, and cross-functional improvement initiatives.
You will design and deploy best-in-class processes, tools, and metrics across multiple sites, delivering measurable improvements in efficiency, quality, safety, and cost. If you thrive on coaching teams, implementing standardized workflows, and driving operational impact while remaining hands-on in execution, this role is for you.
Key Responsibilities
* Operational Excellence Strategy & Deployment: Design and implement a global operational excellence strategy; standardize tools, KPIs, and practices across sites while tailoring for local operations.
* Process Mapping & Standardization: Lead end-to-end process mapping (inbound, storage, inventory, picking, packing, shipping); identify inefficiencies and harmonize workflows across multiple sites.
* Best Practices Playbook: Develop and maintain a comprehensive Operational Excellence Playbook (SOPs, KPIs, audit tools, CI frameworks); lead training and rollout across sites.
* Continuous Improvement & Data-Driven Projects: Coach site teams and lead cross-functional projects using Lean, Six Sigma, Kaizen, and data-driven analysis to improve efficiency, quality, safety, and cost.
* Training, Coaching & Change Management: Mentor site leaders, deliver workshops, and guide teams through change to ensure sustainable improvements.
* Multi-Site Collaboration & Support: Serve as the operational excellence liaison across sites; conduct audits, share insights, and establish feedback loops to evolve the framework.
Minimum Required Qualifications
* Education: Bachelor's degree in Supply Chain, Industrial Engineering, Business, or related field.
* Experience: 5+ years in warehouse, distribution, or supply chain operations.
* Multi-Site Operations: 5+ years leading or supporting operations across multiple warehouse or distribution sites.
* Process & Playbook Expertise: 5+ years implementing process mapping, SOP/playbook development, and operational strategy deployment with measurable results in efficiency, cost, or service.
* Systems & Technology: 3+ years working with WMS, ERP, or warehouse automation systems to standardize processes, improve data accuracy, and drive operational improvements.
* Data & Project Management: 3+ years leading cross-functional projects, leveraging data-driven analysis and KPIs to deliver measurable results.
* Leadership & Influence: 3+ years leading, mentoring, and influencing cross-functional teams to adopt operational excellence practices successfully.
Preferred Qualifications
* Lean or Six Sigma certifications (Green Belt required, Black Belt preferred).
* Experience coaching teams on Lean, Kaizen, or continuous improvement initiatives.
* Proven ability to implement operational playbooks and standard practices across multiple sites.
* Strong communication, st
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