POSITION OBJECTIVE 

Working under general supervision, the residential facilities utility worker is responsible for making minor repairs, assist in major work efforts, and maintain physical structures and fixtures within the Case Western Reserve University's residential facilities in accordance with blueprints, manuals and codes. The utility worker will make assessments and report any maintenance and housekeeping needs for student residential housing. 

ESSENTIAL FUNCTIONS

1. Generate work orders by inspecting assigned area and recognize necessary preventative maintenance and repair work on building components such as floors, walls, ceilings, hardware, glass, masonry and case work. (60%)
2. Perform general building maintenance work such as replacing light bulbs, making and installing signs, clear blocked plumbing fixtures, changing filters, reworking blinds, installing restroom hardware, adjusting door lock and window latches, repair furniture. (15%)

NONESSENTIAL FUNCTIONS

1. List Safely and knowledgably operate and maintain basic power tools and a variety of common hand tools, equipment and vehicles in good working order through regular inspections for operating efficiency and safety hazards. Correct and/ or make reports to supervision. (5%)
2. Maintain accurate records of work performed including time allocated and materials used. (5%)
3. Maintain facilities, tools, equipment and vehicles in good working order through regular inspections for operating efficiency and safety hazards. Correct and/or make reports to supervisor. (5%)
4. Assist in the delivery, installation, repair, and set-up of equipment, furniture and other materials as needed. (5%)
5. Working directly with the assistant director of Housing for Residential Facilities investigate, respond and communicate specific student concerns and needs. Provide a continuing effort to enhance customer service. (3%)
6. Coordinate and participate in special projects as assigned. (2%)
7. Perform, maintain and periodically report inventory on all University property, tools, parts and materials. (2%)
8. Administer smoke detector testing three times per year. (2%)
9. Perform other duties as assigned. (1%)

CONTACTS

Department: Daily contact with the assistant director for residential facilities, maintenance staff, and customer service coordinators to exchange information. 

University: Regular contact with all members of the university to exchange information.

External: Frequent contact with vendors and contractors to exchange information.

Students: Daily contact with students, especially with students residing on campus, to exchange information. 

SUPERVISORY RESPONSIBILITIES

This position has no direct supervision of staff employees.

QUALIFICAITONS

Experience: 1 to 2 years in general building maintenance; strong sense of customer service.

Education/Licensing: High school education required. Valid Ohio driver's license free of significant violations.

REQUIRED SKILLS

1. Strong knowledge and skills in building maintenance.
2. Ability to work well both independently and as team member.
3. Must be familiar with the proper and safe use of basic hand tools, power tools, ladders, scaffolding and safety equipment and procedures.
4. Basic computer skills; must be able to learn work order database for housing and facilities services.
5. Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
6. Ability to meet consistent attendance. 
7. Ability to interact with colleagues, supervisors, and customers face to face. 

WORKING CONDITIONS

The employee will be directly exposed to the following hazards in the work environment: moving machinery, chemicals, commercial cleaning solvents and oils, confined space entry and / or restricted access, excessive noise, fumes, dust and repetitive motion. The employee will drive a university vehicle while on the job. Must be able to lift 100 lbs. Must be physically capable of reaching any area of facilities with tools and materials. This may involve frequent balancing, bending stooping stretching, crawling and climbing. Must be able to pass required physical examination.

Apply online at jobs.case.edu search for job posting 14376