Job Description
As our Commercial Excellence Manager, you will be primarily responsible for supporting the execution of Sales Excellence projects and initiatives to increase sales performance and productivity across the ERS Sales organization. Reporting to the Sr. Director of Sales, you will be working at an ERS national level and play a pivotal role in the execution and success of the Sales transformation programs and evolution of the value selling methodology. This is a great opportunity to embark on a customer-centric, agile, and data-driven journey to become one united, best-in-class sales organization, whilst learning more about critical infrastructure in a world driven by technology.
Responsibilities include, but are not limited to.....
* Supervisory responsibilities for Inside Sales Engineers. It will be critical to align with the Regional Sales Directors across the ERS geography
* Coordinate and support execution of Sales process improvement projects and initiatives, such as (but not restricted to):
* Sales process reinforcement and learning journeys
* Competency assessment
* Support development of commercial strategies
* Forecasting tracking
* Critical support with onboarding program for new sales employees into the Americas Sales organization
* Work with marketing on market analysis to contribute to sales strategies in the market
* Drive and analyze data to contribute towards Sales Excellence and recommendations to the organization
* Manage a team of commercial support team members to drive incremental sales and new customer development
* Collaborate with key teams and functions to execute Sales Excellence initiatives, including Marketing, the Training team, IT, to keep up and engage with other complimentary learning plans
* Coordinate Sales Excellence communications, including creating new ways of engaging with the sales organization and promoting sales tools best practice, including PowerBI tools, CRM and other tools
* Provide a feedback loop to the Sr. Director of Sales to help identify opportunities for improved adoption
* Keep Sales toolkit up to date based on development in value selling methodology and Americas Sales function strategy and GTM
* Keep up to date with the latest changes and developments in the critical Vertiv tools, such as Leaning Management System, HR tool and CRM to support with Sales Excellence initiatives and activities
* Drives and coordinates "customer advocacy" engagements as well as feedback to the organization from the client base, both in person and through various engagements and media types
Competencies
To perform the job successfully, an individual should demonstrate the following......
* Action Oriented - Enjoys hard work; is action oriented and full of energy; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
* Building Effective Teams - Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.
* Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind.
* Drive for Resu
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