An established manufacturing company in West Chester, OH is currently looking for a B2B Customer Service staff to join their team.

This role offers hands-on experience across customer service, operations, and logistics — ideal for building a strong foundation in business operations.

Responsibilities

• Communicate with clients to answer their inquiries, resolve complaints, and gather information for order placement.
• Take incoming calls and act as a company gatekeeper, managing customer interactions effectively.
• Receive and process orders using our order management system, updating customer records and communicating with vendors.
• Pick items and prepare packages for shipping, confirming contents and arranging pickups.
• Keep track of inventory levels by ensuring that older items are sold first and clean the warehouse area daily.

Qualifications

• At least 1 year of data entry or administrative experience required
• Strong communication and problem-solving skills.
• Ability to manage inventory accurately and efficiently.
• Attention to detail and organizational abilities.
• Capability to work collaboratively in a team environment.

If you're looking to grow your career in a hands-on business environment, we'd love to hear from you.