Job Description

POSITION SUMMARY

* The Senior Analyst, Business Process Improvement and VOS, supports senior members of the Business Process Improvement (BPI) team in identifying, analyzing, and executing improvement opportunities across the Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development & Introduction (NPDI), and Sales, Inventory & Operations Planning (SIOP) processes within the Americas region. This role contributes to process assessments, project coordination, data analysis, and tool/system enhancements aligned to the Vertiv Operating System (VOS) governance model.

* Success in this role requires strong analytical capability, a process improvement mindset, the ability to translate observations into actionable recommendations, and the interpersonal skills needed to collaborate across functions and influence stakeholders.

RESPONSIBILITIES

PROJECT SUPPORT

* Support Project Managers in planning and executing assigned projects, including meeting coordination, follow-up actions, workshop scheduling, documentation preparation, and stakeholder communication.

* Create and maintain project documentation (e.g., Gantt charts, requirements, RACI charts, SOPs, training materials).

* Manage multiple project assignments simultaneously while meeting deadlines and quality standards.

PROCESS IMPROVEMENT & ANALYSIS

* Conduct data analysis, prepare process maps, and assist in identifying improvement opportunities across OTC, PTP, NPDI, and SIOP processes.

* Facilitate or co-facilitate value-stream mapping and process improvement workshops under the guidance of Project Managers.

* Perform root-cause analysis and contribute to the development of future-state designs and implementation plans.

GOVERNANCE & STANDARDS

* Apply the Vertiv Operating System (VOS) framework to support consistent project execution and process governance.

* Assist in documenting current-state and future-state processes and track progress against project timelines.

STAKEHOLDER ENGAGEMENT

* Coordinate effectively with cross-functional teams, ensuring clarity of communication and alignment of deliverables.

* Partner with IT to support adoption of process improvements and system/tool implementations.

* Collaborate with Learning & Development to support training materials, validation sessions, and logistics.

TECHNOLOGY & REPORTING

* Develop and maintain project tools, dashboards, and reporting packages in Excel, Power BI, JIRA, or other systems as required.

* Identify opportunities to improve or automate business processes through better use of data, systems, and workflow tools.

CULTURE & LEADERSHIP

* Promote a culture of continuous improvement, best-practice sharing, and process standardization across regions.

* Demonstrate Vertiv behaviors: (1) Own It, (2) Act with Urgency, (3) Foster a Customer-First Mindset, (4) Think Big and Execute, (5) Lead by Example, (6) Drive Continuous Improvement, (7) Learn and Seek Development, and (8) Promote Transparent and Open Communication.

QUALIFICATIONS

* Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, Accounting, Finance, Economics, Engineering, Marketing, or a related discipline. 2-4 years of experience.

* Communication Skills: Strong written and verbal communication skills in English; other languages are a plus. Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.

* Analytical Skills: The ability to analyze data, make informed decisions, and solve complex problems. Good attention to details.

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Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjU1NDczLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t