Job Description
Responsible for the technical start-up for large, high-profile orders as directed by the Site Leader (SL) and Senior Project Start Up Engineer (SPSE). The Project Startup Engineer (PSE) will rely on direction to perform work- related tasks and capable of working under direct supervision or independently based upon training and experience.
ESSENTIAL JOB FUNCTIONS
TECHNICAL
* Render on site and phone assistance to customers.
* Perform work related tasks according to company guidelines for services
* Implement Field Change Notices according to published guidelines
* Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
SAFETY
* Operate in a safe manner in accordance with published safety guidelines
* Must wear appropriate PPE as per company guidelines and accordance with job duties
* Adhere to work hours policy guidelines
* Report all work related accidents or injuries immediately to the SM
ADMINISTRATION
* Provide accurate and timely reporting according to company guidelines
* Labor hour reporting, expense reports, mileage reports, ticket closure, forms et al.
* Maintain individual inventory in accordance with company policy
* Maintain company property according to company policies
CUSTOMER SATISFACTION
* Complete all documentation properly and provide it to the customer and local office upon completion of each designated assignment
* Strive to provide all customers a "first time fix" for their equipment
* Maintain customer satisfaction rates according to company guidelines
* Attend Customer Meetings as required
PERFORMANCE
* Maximize productivity by combining service opportunities
* Complete all work in an efficient and timely manner
* Capable of making technical decisions under pressure
* Maintain productive utilization rate of 85%
* Perform inventory cycle counts according to company guidelines
* Adhere to company dress code and safety regulations
* Meet or exceed service requirements for each customer
* Understand and comply with company startup/escalation processes and procedures
KNOWLEDGE, SKILLS & ABILITIES:
* Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al.
* Equivalent industry experience and/or Technical or Undergraduate Degree
* Strong Interpersonal Skills
* Professional
* Reliable
* Team Player
* Familiarity with electrical / electronic test equipment and fundamentals
* Must be able to read and interpret electrical line diagrams and blueprints
* Ability to make basic site evaluation skills which will include environmental temperature, and general operating conditions
* Elementary fix/repair techniques based on directed supervision
* Capable of completing tasks and returning unit to full operating conditions based upon directed supervision
* Ability to summarize and report all work related tasks performed
* Strong skill sets:
* Communication skills
* Customer service skills
* Troubleshooting skills
* Safety procedures
* Organizational and planning skills
* Computer skills
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjUwOTI5LjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t
