Warehouse Operations Team Leader Summary

The Warehouse Operations Team Leader is responsible for guiding the daily activities of the warehouse team while fostering a culture of safety, accountability, and continuous improvement. This role oversees personnel, inventory processes, workflow coordination, and administrative functions to ensure efficient, accurate, and compliant operations. The Team Leader plays a critical role in developing team capabilities, strengthening departmental processes, and supporting long-term operational excellence. This position is located in our corporate office located in Mason, OH.

Essential Duties and Responsibilities

* Apply in-depth knowledge of warehouse, inventory, and logistics processes to interpret procedures, resolve non-standard issues, and recommend enhancements that improve departmental performance.

* Provide daily coaching, constructive feedback, and clear work direction to team members to reinforce standard work, close performance gaps, and support ongoing skill development.

* Develop, maintain, and communicate weekly work schedules aligned with workload demands and staffing requirements.

* Lead assigned warehouse areas to achieve accuracy, productivity, safety, and service-level targets, escalating systemic challenges and partnering with leadership to address root causes.

* Actively participate in the safety committee and champion a proactive, safety-first culture across the department.

* Support the RGA process by ensuring accurate part identification, documentation, and timely processing.

* Assist with RPC part identification and photographic documentation to maintain data accuracy and traceability.

* Coordinate expedited international imports and ensure timely delivery to meet customer expectations.

* Monitor SAP reports to track Key Performance Indicators (KPIs), identify trends, and support data-driven decision-making.

* Oversee daily workflow, resolving operational conflicts, staffing gaps, and exceptions requiring sound judgment and cross-functional coordination.

* Manage outsourced services related to logistics equipment maintenance and shipping supplies to ensure operational readiness.

* Perform and support warehouse system transactions, documentation, and record-keeping to maintain process integrity and compliance.

Qualifications

* Demonstrated leadership, communication, and organizational skills with the ability to develop and motivate teams.

* Experience in warehouse operations, inventory management, and logistics.

* Proficiency with SAP and Microsoft Office applications (Word, Excel, Outlook).

* Strong understanding of warehouse best practices, safety standards, and compliance requirements.

* Proven ability to coach, train, and lead teams in a fast-paced environment.

* Strong analytical, problem-solving, and decision-making capabilities.

* Ability to manage multiple priorities while maintaining accuracy and attention to detail.

Education and Experience

* Associate degree in warehouse/logistics management or equivalent experience.

* Minimum of 3-5 years of warehouse experience, including supervisory or team leadership responsibilities.

We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.

Makino offers competitive pay, generous benefits including medical/dental, company paid LTD/STD, bonus program, and ongoing training.

Makino is an Equal Opportunity Employer, including Veterans a

Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc2NTQ4LjEwNTA4QG1ha2lub2NvbXAuYXBsaXRyYWsuY29t