Quality Specialist

You will be responsible for directing on-site quality activities and priorities in support of the quality management system and internal and external customer service. You will collaborate with the local management team and internal stakeholders to champion continuous improvement efforts throughout the organization to ensure our commitment to quality

Responsibilities:

• Direct daily priorities: quality inspections, internal/external customer service, communications, problem solving, and portal tickets.
• Direct weekly priorities: projects, processing customer complaints, defective raw material resolutions, and inventory management.
• Direct monthly priorities: on-site workstation reviews, data and content collection, manage tool calibration system, follow-up, and close-out critical quality activities (e.g., non-conformances, corrective actions, customer returns), and global QA objectives.
• You will liaise with third-party testing labs, mills/suppliers, and interact with all inputs and outputs linked to the local and global QMS (Purchasing, Sales, OPS, Customers, et.)
• Additional responsibilities on last page of job description.

Qualities We Seek:

• Strong attention to detail with well-developed analytical, critical-thinking, and problem-solving skills
• Effective time management with the ability to independently organize, prioritize, and plan work
• Clear and effective communication skills, both written and verbal
• Sound judgment, using logic and reason to make well-informed decisions
• Genuine passion and enthusiasm for the work
• Positive, personable, and collaborative in a team environment
• Consistently professional demeanor